Hello @NewsNG!
Please make sure that you have enabled the proper thumbs with these sizes: https://www.screencast.com/t/1Oo99POYRAC in order to show the featured images properly, check this: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Let me know the results!
Thank you!
Hello @newsng!
The issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website.
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin on not, if you are using PRO demo or a standard one.
For the page speed, I can recommend you some solutions in order to increase the score.
Our developers are working a lot to improve the page speed in every update.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Thanks for your reply.
i have done all this [The issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.]
but the speed is still slow. the issue started when i moved my hosting to another service provider.
The speed is a lesser concern at the moment. The major concern i have is that my article featured images are not showing on the posts. even when i deactivated all plugins, the problem still persists. Thanks again
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This reply was modified 4 years by
NewsNG.
Hello @newsng!
Please access the posts and make sure you have a featured image set it up on each post which are not displaying in your website: https://forum.tagdiv.com/featured-image-or-video/
Let me know the results!
Thank you!
Hello @newsng!
Then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!