Mobile Header Not Displaying Correctly

Posted in: Newspaper
Post count: 10

Problem Overview:
*On posts on mobile devices (and in our app based on WPsite), the header doesn’t display the image or menu. Instead it displays the text of the site title and header and click here to use wpmenu builder.
*In the cloud template for the header, everything shows fine at each size

Site: discovermuscatine.com
Dropbox folder with screenshots: https://www.dropbox.com/sh/nzjkq0v4hlbfl3z/AADS_Y3QhBexEOMYIDkHU7uPa?dl=0

Post count: 21065

Hello @candersonnm!

If you use default templates, then please make sure you have Standard pack plugin installed and active. But, this plugin became deprecated.

For more customizations, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Post count: 10

Bettina,

Thanks for the response.

I do use the TagDiv composer for the header. The Discover Muscatine header is selected in the Theme Panel > Header > Cloud Library Template.

When I edit the header in Cloud Templates, the logo image and logo retina image correct. Show image is set to show, show text and tagline are set to hide.

It only happens on posts, not pages. On pages, it displays the header correctly. It also displays them correctly on category archive pages.

When I go into the cloud template area, it shows a template for single posts assigned to all posts. It also shows a mobile version of that same template. The main template shows it correctly on all four screen sizes.

*** Found problem as typing this — Had to go in and convert the header content on the post template and assigned the converted header to the cloud template ***

Link to screen shots:
https://www.dropbox.com/sh/w9jkllbtu7lej5e/AABVQ-BLHrATReyT9nXX7oEsa?dl=0

Post count: 21065

Hello @candersonnm!

Did you solve the issue then?

Thank you!

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