Can no longer change Custom Title in Flex Block

Posted in: Newspaper
Post count: 59

Editing in TagDiv Composer, changes to the Custom Title in Flex Block no longer save or update in real time.
Anyone else encounter this issue?

Tests fine prior to latest update.
Fails after 11.4 upgrade

Post count: 21065

Hello @rrtoday!

Please provide more information about the issue, screenshots or a video and your website link. Make sure you use the latest update of the theme and plugins. Deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results. In this mood you’ll see if a plugin causes this inconvenience.

Let me know the results!

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Post count: 59

Also verified on staging server. Works fine on downgrade to 11.32, fails immediately after 11.4 upgrade. Using Flex Block 4 here, but seems to have same issue on other Flex Blocks.

I can click save without error, but the changes don’t happen.

https://www.screencast.com/t/H0sSOTvwKoe

Post count: 27744

Hello,

I made a test and for me works well to change the title -> https://i.imgur.com/eBHtNRS.png
So, please make sure you don’t have a plugin conflict.
Also, please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Post count: 59

Have you tried replicating when using Standard Pack?
My other install on same system works ok when not using Standard Pack.

Will continue to try your suggestions.

Post count: 27744

Hello,

indeed, it seems that if this plugin is activated no changes will be made, I have informed the developers and they will make a fix for the next update.

Thank you!

Post count: 59

Thanks

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