Cloud Library Not Working!!

Posted in: Newspaper
Post count: 48

says the server is not connected. Any idea if this is an issue on my end or if its just TagDiv issue??

https://imgur.com/4dG2xmY

Post count: 27744

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png
If the problem is persisting and you have a good bandwidth, then we can take a look and see if there is not something different that interferes.

Thank you!

Post count: 5

Hello,

i have the same problem, i have set memory_limit and
post_max_size / upload_max_filesize to 600 and it tells us the same problem in tagDiv Cloud Library (
Invalid reply from server endpoint.)

The tag div composer plugin doesn’t work either, and I can’t even install the tagDiv Multi-Purpose, it gives me an error.

Post count: 21065

Hello @takara!

Please try to refresh the page Cloud Templates(CTRL+Shift+R) and try again.
Also, check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please check if the problem is not from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

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