I have a new install we’re working on and I’m trying to embed a short-code for a stock ticker.
https://wordpress.org/plugins/stock-ticker/
To be honest, I’m surprised there isn’t one in the theme.
Anyways, when I put in the column text widget and try to edit the content, the popup pops up and spins.
I don’t know if it matters but, all my PHP settings are up to the theme requirements, however, the theme only sees 40mb. On the server it is actually set to 256mb.
https://wyonews.wyowp.com/
The only plugins that are active are:
tagDiv Cloud Library
tagDiv Composer
tagDiv Opt-In Builder
tagDiv Standard Pack
ManageWP – Worker
Thanks
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you donât use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Thank you!
Hi,
Thank you for your reply.
I’ve done what you suggested and added this code and checked all the requirements.
Here is a screencast of the couple of issues we are having. The first minute there is no sound, it is just showing my htaccess file and the extra code you said I should add.
https://screencast-o-matic.com/watch/c3nhbDVDE8W
The second minute of the video is an issue with the weather widget.
Thanks
PS. Can you please let me know your time zone and your working hours so I know when I should be sending in tickets and when I should expect a reply? Thank you
Hi,
Please check the console as is done in this article -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://i.imgur.com/hVUYQPh.png
Also, for the weather element, please set these settings on the column https://i.imgur.com/ZJmZsa5.png
Thank you!
Hi Anamaria,
I am facing the same issue.
I checked the .htaccess and added the code manually.
I also looked in the console and i get a 404.
So, I checked the FilesMatch in .htaccess, but it is not present.
I stopped the Yoast, Jetpack and other anti-virus.
What is next?
Hello @GieterveenCom,
Please you need to check where that 404 error is coming from.
Please tell me what host you have, as some settings may interfere with and block access.
Thank you!
Dear @anamaria,
Thanks for your reply.
Hereby the server information.
Item Detail
Hosting Package Professional_gieterveen
Server Name www79
cPanel Version 100.0 (build 11)
Apache Version 2.4.52
PHP Version 7.0.33
MySQL Version 10.3.34-MariaDB
Architecture x86_64
Operating System linux
Shared IP Address 185.94.230.84
Path to Sendmail /usr/sbin/sendmail
Path to Perl /usr/bin/perl
Perl Version 5.16.3
Kernel Version 3.10.0-962.3.2.lve1.5.24.10.el7.x86_64
When it is needfull for you to check some on the back-end I can provide you credentials.
Regards,
Mark
Mabye usefull to know.
I am running this website on a WP multi-site installation.
Regards,
Mark
Hi Mark,
We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
âwp-admin URL and credentials
-FTP/cPanel URL and credentials
â a link to this topic in order to identify you
Thank you!
Hello Mark,
One of my colleagues will take a look at this problem and let you know what can be done.
Have a nice day!
Hi Anamaria,
Any feedback on this topic?
The editor is still not working.
Kind regards,
Mark
Hello!
I have replied via email on Tue, Mar 8, 10:50 AM, please check!
Thank you!
Hi Bettina,
I did not receive anything also not in junk.
Can you please resend to the mail adress that registered this account?
Hello!
Please re-check and let’s continue the discussion via email.
Thank you!
Hi Bettina,
I still didn’t got a E-mail.
I sent you login information at March 8th. Did you respond to that E-mail adress?
Hi,
We received an email from you, it was used the mailbox@gieterveen.com -> https://i.imgur.com/iWktbJs.png you still didn’t get our email back ?
Then please send a new one, if is possible using another email addres.
Thank you!
Hi Calin,
Mail not found, but the screen helped me. It was another statement in a .htaccess file. Please check your E-mail. Issue is solved.
Thanks.
