Hi, I am having this issue (shown in the image), how to fix this?
Fatal error: Uncaught Error: Class “td_log” not found
Hello @honlim!
Make sure you have the latest update of the theme(11.4.1) and plugins too.
Check your PHP version as well. Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Hope that helps you!
Thank you!
I am able to recover the website when I switch from php 8 to php 7.4.1.
I cannot determine what cause the issue in php 8.
Hi honlim,
We are glad that you managed to restore the website.
Indeed, we have a few reports from users that had problems using php 8, the strange thing is that this problem is only for some users and so far we do not know why.
Thank you for your understanding!
