Hi there 🙂 I would like to use the Gourmet Pro header, however, when I removed the existing background image and replaced it, all I see is a blank white space. It is very frustrating, considering I changed none of the settings – just the image, which is the exact same size as the demo. I even tried it as a PNG and a JPG, and I waited for over an hour to see if it was just taking a long time to change. All help with this issue will be greatly appreciated.
Hello,
I made a test and for me works -> https://i.imgur.com/HrZglR5.jpg
Please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Check some other possible factors which can interfere there: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
