tagDiv Composer Ajax error while updating to version 11.4.2

Posted in: Newspaper
Post count: 25
FKnews
#436910
Mar 28, 2022 at 2:33 pm

Hello

I got this error when update theme to version 11.4.2

https://ibb.co/vw06mtP
https://ibb.co/tPQgzQm

Post count: 21065
Bettina
#437008
Mar 29, 2022 at 9:07 am

Hello @FKnews!

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
I recommend you to make a full backup and update plugins and the theme via file transfer: https://forum.tagdiv.com/how-to-update-the-theme-2

Thank you!

Post count: 25
FKnews
#437160
Mar 30, 2022 at 7:26 am

Hello Bettina

I have followed all the minimum requirements and still get the error. If I try to upload the theme manually, will it affect the settings or custom pages that I have created?

Thank you

  • This reply was modified 4 years by FKnews.
Post count: 21065
Bettina
#437175
Mar 30, 2022 at 8:41 am

Hello @fknews!

It shouldn’t, but I recommend you to make a full backup before, so it will be an extra safe.

Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.