I’m currently running Newspaper 11.4.2 on my travel blog, http://www.pabucketlist.com. Newspaper is prompting me to update the theme, but the update screen is blank (see screenshot below). Any idea why this may be, and how to resolve that issue?
Screenshot: https://snipboard.io/ckHpPf.jpg
Hello!
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it and see the results.
Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Also, we have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.
Thank you for your understanding!
I’ve been using this theme for 3 years, so I’m well aware of how to update it. I haven’t added any plug-ins since August 2021, and don’t use a caching plug-in. This is the first time I’ve ever had the experience of the update screen being totally blank. Never in the past have I ever had to deactivate any other plug-ins to update the theme. At this point I’ll chalk this up to a bug in the latest version of the Newspaper, and wait for the next revision to hopefully resolve the issue.
