Hi,
I went through the forum to look for answers but could not.
I was previously running a very old (maybe Newspaper 8) and updated few weeks back. However, after update, the major concern which I am not able to fix is:
Not able to show Mobile theme plugin template on mobile devices. I have removed all cache plugins, purged cache from cloudfare, deleted any mobile page available (while editing home page with tag div composer). Despite that, I am unable to render mobile theme on mobile devices. I am attaching the screenshots as below: (I also tested the results on mobile devices simultaneously)
I simply seek clean and sleek design of mobile theme plugin which was previously working fine. I am not aiming at any customized home pages or those bulky designs, a simple mobile page granted by mobile theme plugin.
Thanks
Hello!
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or adjust them to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.
If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Note: If you want to use version 1 or 2, then you need to deactivate the Mobile theme plugin and see the results.
Thank you!
@Bettina Thanks for reply. However, I am unsure if you actually read my post above. I already mentioned that I am not looking to responsive theme or tag div composer templates but purely on mobile theme plugin which doesn’t seem to work. I would highly appreciate if any technical member from your team can go through the post.
Hello!
If you need to use the Mobile Theme plugin, then all you should do is to install and activate the plugin. Please note that you can not edit it with the Tagdiv Composer.
From your screenshot, I can see that you have a mobile page assigned.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Thank you!
The screenshots I uploaded were after I deactivated cache plugins, cleared cache (also from cloudfare) and deleted any mobile page assigned to the blog. Yet, the plugin did not work.
Hello!
Try to delete and install again the Mobile Theme plugin.
If the problem persists, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
