Feature image visibility issue

Posted in: Newspaper
Post count: 34

Feature images are visible on admin login pannel but visitors are not able to view the feature images, it is showing white blank space instead.

Admin login image link
https://snipboard.io/zB3MXE.jpg

Visitor image link
https://snipboard.io/SOa69Z.jpg

I have cleared all cache cookies from the browser, I tried with different device and different browser but the issues is still the same.

Post count: 21065

Hello!

As a suggestion, disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and try again.

Thank you!

Post count: 34

Feature images are now showing thank you, but the addvertisement is now showing properly after inserting add code, it shows blank area.

https://snipboard.io/29cMyD.jpg

Post count: 21065

Hello!

Edit the article with the TagDiv Composer and make sure you have the element called Single Post Featured Image.

Thank you!

Post count: 34

Whenever I click on TagDiv Composer element “text with title”, a window open which keep on loading.

Please check this screenshot

https://snipboard.io/LIiAMV.jpg

Post count: 27744

Hi,

Please make sure you have the latest version of the theme, 11.5.1
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Post count: 34

Whatever setting you have told me to do I did but the issue has not been resolved and I am facing the same issue. I have another website with a previous setting and WP Editor is working well on that website, both my website are hosted on the same host server.

Post count: 27744

Hello,

Please let me know what host you use.

Thank you!

Post count: 34

hostinger
cloud flare

Post count: 27744

Hi,

Maybe you have the ModSecurity enabled, please check this article to disable it https://support.hostinger.com/en/articles/1583370-how-to-disable-mod_security
f the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you

Thank you!

Post count: 34

still facing same problem after changing

https://snipboard.io/qWMj9p.jpg

Post count: 27744

Hi,

Please email us the information required above, and we will look into the issue.

Thank you!

Post count: 34

i have sent the mail from my email id rvkumar739@gmail.com

Post count: 34

any update?

Post count: 27744

Hello,

I saw that one of my colleagues replied to your email. Please check it.

Thank you!

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