Logo not working on mobile

Posted in: Newspaper
Post count: 17

i have uploaded the logo, it works fine on desktop, but its not working on small screen, it just load default theme logo on small screen.
i am not using mobile theme and AMP, please check and advise.
https://newsindia24.net/

Post count: 27744

Hi,

For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Post count: 17

I have done the exactly same thing, but its not working, see attached screenshot.

https://snipboard.io/sLpkOX.jpg

Post count: 27744

Hello,

You need to delete the logo and upload your logo and make sure the logo image is set to show, also delete the SVG code.

Thank you!

Post count: 17

Thanks, its working after removing the SVG code.

i am facing another issue with footer, the subscription form is not showing, it shows raw code instead, please see attached and advise.
https://snipboard.io/xDhcus.jpg

Post count: 27744

Hello,

Please activate the tagDiv Opt-in Builder, if you want to use the newsletter after you activate the plugin, you can delete the lead element with right-click, and add the newsletter https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Post count: 17

How to remove “empty inner column” ? tried every thing but no luck.
drag to delete not working, right click to delete not working.
https://snipboard.io/wTmEo2.jpg

Post count: 27744

Hello,

You can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG

You can change the layout of the row/inner row -> https://i.imgur.com/c2E5hDo.jpg and then the inner column will not be displayed.

Thank you!

Post count: 17

Thanks, i am facing issue with AMP, i have installed the AMP plugin and pretty much all settings are ok, but when i check the site in google AMP, it says “Not an AMP page”

https://snipboard.io/8mPD9U.jpg

Post count: 27744

Hello,

Please let me know if you have the mobile theme plugin activated because the AMP works only with this plugin. Please read all about AMP here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Post count: 17

yes, mobile theme plugin is activated, i have also gone through the tutorial , everything seems to be in place, but AMP is still not working.
Please advise.

Post count: 27744

Hello,

I checked and now seems to look well -> https://i.imgur.com/Tv78zJm.png -> https://i.imgur.com/FUQgB56.png
Also, please reindex your website.

Thank you!

Post count: 17

How to reindex ?

Post count: 27744
Post count: 17

How can i convert the front page (downloaded from cloud template) as out mobile theme page ?

Post count: 27744

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin.

Thank you!

Post count: 17

so if i want to use the responsive version, i need to deactivate mobile theme plugin, is that correct ?
and if i am deactivating mobile theme plugin, i cant use AMP, is that correct ?

how to deal with it ? i want to use the same home page for mobile that we imported from cloud for big screens, and yet want to use AMP.
please advise.

Post count: 27744

Hello,

Yes, and yes.
You can’t use the mobile responsive with AMP.

Thank you!

Post count: 17

Let me ask it again, so i am not missing any thing here (considering mobile theme and AMP is ON)
for mobile, i cant use any customize home page, all i have to get sattelled with the mobile theme option whatever it has to offer ? in > theme panel > Mobile theme.

even cloud template (for mobile) can’t be used with mobile theme and AMP ON ?

let me know if you get it correctly, and advise.

Thanks

Post count: 27744

Hello,

If the Mobile theme and AMP are ON, you can’t customize the pages with tagdiv Composer, only using that option from the Mobile theme.
You can disable the mobile theme and amp for pages as you can see in the documentation -> https://i.imgur.com/dWy70Yg.png, but this version will not be AMP.

Thank you!

Post count: 17

so in mobile theme and AMP, how can i collect customers emails ? for newsletter ?
i dont see any option for collecting emails.

Thanks

Post count: 27744

Hi,

Please check the documentation; as I said above, the mobile theme cannot be edited and only has a few options. It has no newsletter, payment, or subscription options.

Thank you!

Post count: 17

is it possible to enable “infinite scroll” in mobile theme ?

Post count: 27744

Hello,

Unfortunately, the infinite scroll option doesn’t work on mobile theme.

Thank you!

Post count: 17

is there any issue with cloud templates ? i cant add any, it just says “loading templates” and nothing happens.

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