Header Section Broken

Posted in: Newspaper
Post count: 4
jacosky
#465594
Feb 7, 2023 at 1:20 pm

The header section on my site is broken and I can’t access my navigation menus or even see my logo.
I will appreciate some help in fixing this asap. Here’s my website link – https://orientenergyreview.com

  • This topic was modified 3 years by jacosky.
Post count: 21065
Bettina
#465603
Feb 7, 2023 at 2:01 pm

Hello @jacosky!

Please edit the homepage with the TagDiv Composer, click on the Website Manager and choose from there the header you need:https://prnt.sc/SIAOfG9j0ytZ.

Thank you!

Post count: 4
jacosky
#465606
Feb 7, 2023 at 2:12 pm

Hi Bettina, I don’t see the Manager option when I try to edit it with the TDC. Here’s a screenshot – https://snipboard.io/8jsUCE.jpg

Is there something I’m missing?

Post count: 21065
Bettina
#465609
Feb 7, 2023 at 2:33 pm

Hello @jacosky!

Are you sure that you use the Newspaper theme?

Thank you!

Post count: 4
jacosky
#465612
Feb 7, 2023 at 2:37 pm

Yes, it’s the Newspaper theme that is active on my site – https://snipboard.io/k5dLBT.jpg

Post count: 21065
Bettina
#465613
Feb 7, 2023 at 2:40 pm

Hello @jacosky!

Please make sure that you have the latest update of the theme and the plugins also.

Thank you!

Post count: 4
jacosky
#465616
Feb 7, 2023 at 2:45 pm

I just purchased your theme less than 1 week ago and I can’t see any option to update the theme.
Can I send you backend access so you can help me resolve this asap?

Post count: 21065
Bettina
#465619
Feb 7, 2023 at 2:49 pm

Hello @jacosky!

Download the theme again. Please try to install the theme via FTP, following all the steps: https://forum.tagdiv.com/install-via-ftp/

Thank you!

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