Estates PRO's header is breaking the layout!

Posted in: Newspaper
Post count: 9

The header keeps showing all categories, doesn’t use the feature to group the extra categories!
https://capture.dropbox.com/RP3fCqzlrTMxryux

  • This topic was modified 3 years by angus007.
Post count: 27744

Hello,

Please edit with tagDiv Composer, select that menu and verify if you have this option “Drop menu items in More” unchecked, please checked it https://i.imgur.com/pbbUXwW.png
You can also, check the width on the columns.

Thank you!

Post count: 9

It is working in tagDiv Composer, but doesn’t work on the live site!

Post count: 27744

Hi,

Please let me know what plugin for the cache you use.
Also, please purge the cache.

Thank you!

Post count: 9

I am only using cloudflare

Post count: 27744

Hello,

If you use CloudFlare please make sure it is set like in our guide https://forum.tagdiv.com/cloudflare-cdn/ and purge the cache like in this guide
https://developers.cloudflare.com/cache/how-to/purge-cache/ and check after the results.

Thank you!

Post count: 9

There is no difference even the cache is purged!

Post count: 21065

Hello!

We recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Post count: 9

I found the issue is caused by Jetpack. If it is activated then the theme feature “Drop menu items in More” is no longer working correctly! Could you please take a deep look to check what’s the issue that is causing the non-compatible?

Post count: 21065

Hello!

Yes. Please send us an email with all the required data. We will take a look and let you know what can be done.

Thank you!

Post count: 9

I found another plugin that is causing the same issue. The Contact Form 7 is having the same issue if the feature reCAPTCHA v3 is turned on. Can you please check and confirm the issue again. Thank you!

Post count: 21065

Hello!

Please continue the discussion via email!

Thank you!

Viewing 12 posts - 1 through 12 (of 12 total)
The forum ‘Newspaper’ is closed to new topics and replies.