I tried to update from v9.1 to the newest version many times, but it always returned a fatal error.
What can I do, please?
According to the topic:
https://forum.tagdiv.com/topic/upgrade-to-the-latest-release-from-8-1/#post-474930
Nobody can help me?
Hi,
You need to have the latest version to have those options.
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, please check the PHP version. We recommend PHP version 7.4 or greater, so you can use 8.0 now.
Thank you!
I did try many times, but it always returned a fatal error.
Hi,
I can do the update for you, but please upload a backup to see how the website looks, and you also need to have a full backup of all files and databases.
Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.
Thank you!
The web is too big to upload a backup.
I have sent the detail to the email.
Thank you very much.
