Hello, I’ve been experiencing a confusion between the mobile and desktop versions on my website for about two weeks now, using the theme. Sometimes, even when I open it from a computer, the AMP version appears. How can I resolve this confusion? I didn’t have such an issue before.
Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
I hope this helps.
Thank you!
Thank you for your reply Anamaria.
I checked the plugin (wp super cache) is already installed.
My site is not working properly, Amp site scan is not working it fails. I need your help.
Regards
you need to customize the mobile version via “Edit with Tagdiv Composer”
When mobile version is open there is no problem. The problem is AMP version is not working properly. Desktop version sometimes opening with amp version.
Hello,
Please let me know if you use AMP with a mobile theme plugin.
Also, please check if the AMP is configured like in our guide -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Thank you!
