Getting 403 Error when trying to save anything in Theme Panel

Posted in: Newspaper
Post count: 1

Hi, guys please help me. I’ve bought your template and I cannot use it cause of
Failed to load resource: the server responded with a status of 403 () in admin-ajax.php

I’m not able to save anything in Theme Panel, the saving icon keeps spinning and nothing else.
I don’t have any other plugins installed, just a clean WP install with your theme. Nothing more.

I’ve already reach hosting support and they don’t see anything suspicious. IP is not being blocked, Mod is ON, htaccess is clear, wp-config is OK, permissions like 755 granted to all directories.

What’s wrong???? Thanks in advance.

Post count: 21065

Hello @marekporwol505 !

It’s possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Check this topic: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/

Thank you!

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