I am trying to full-width my pages, but the Tagdiv composer loads infinitely.
Please help, I can provide pictures as necessary.
Hello,
In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please use the last version of WordPress 6.3.2 with the last theme version Newspaper 12.6.1 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Let me know the results!
Thank you!
Hey, thank you for replying
The problem is, when I update to the latest version of newspaper it changes my entire home page to show the code and disables my logo. Almost as if it’s incompatible. Which is why i reverted back to older versions of the newspaper theme.
Please help.
Hi,
Please do the update without extra plugins and check if the tagdiv plugins are installed and activated.
Thank you!
I did it and it worked temporarily. Then stopped working again.
I just want to full width the content. How do i send you pictures.
Hi,
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
https://app.screencast.com/7th6GnVU7r0la
One is a video and one is a picture. The content under my news header is not full width and idk what else to do lol
Also, it shows the tagdiv composer has stopped working.
Hi,
Please check the console when you try to edit with tagdiv Composer.
I think that you have a plugin conflict. Do a testing using only tagdiv plugins.
Thank you!
lol, I’m not the best at computer science and coding, can you inform me what the console is.
Hello,
I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?
Thank you!
