Td Composer causes ERROR 524 to our website

Posted in: Newspaper
Post count: 8
pentaliotis
#492285
Nov 14, 2023 at 8:33 am

For logged in users, Add New Post, causes ERROR 524 for overloading the server as per IT mentioned to us.
Website: dialogos.com.cy

https://snipboard.io/mEkaTL.jpg

Post count: 21065
Bettina
#492319
Nov 14, 2023 at 10:40 am

Hello @pentaliotis !

Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Post count: 8
pentaliotis
#492330
Nov 14, 2023 at 11:23 am

Please note that our IT, mentioned that TD Composer uses almost all of the resources of the server and this causing the Error 524.

Post count: 35449
Calin
#492451
Nov 15, 2023 at 11:04 am

Hi,
Normally the 524 should not be a problem caused by the tagDiv Composer, but in any case you should use a good host and not a shared one (especially if the site is one with many posts and has a lot of traffic).
Now what I can suggest related to the theme is to make sure that you have the last version 12.6.2 and the last WordPress version 6.4.1 also a compatible php version like 8.1 or 8.2
If there are still some problems, we can take a look, for this will need a temporary access to the site and this can be done via email at contact@tagdiv.com
Thank you!

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