problems saving changes in Theme Panel

Posted in: Newsmag
Post count: 3
Townsquare Interactive
#494466
Dec 4, 2023 at 9:10 pm

I am having problems saving changes after placing code in Theme Panel, when saving the loading screen remains and does not advance

Post count: 20688
Simion C.
#494511
Dec 5, 2023 at 10:12 am

Hi,

In similar cases I’ve seen such issues were caused by object caching, or security/firewall configuration. These can interfere with the theme panel saving process. We could take a look and try to help. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check as soon as possible.

Thank you!

Post count: 2
YDL
#497040
Jan 5, 2024 at 9:47 pm

Hi Simion,

I am having a similar issue. The issue seemed to coincide with our switch from WP Engine to Cloudflare. Is there a setting in Cloudflare I need to change?

Post count: 35449
Calin
#497151
Jan 8, 2024 at 10:42 am

Hello YDL,
Unfortunately we do not know exactly what settings you should do when switch from WP Engine to Cloudflare, you should make sure that you set the recommending settings – https://developers.cloudflare.com/fundamentals/setup/ also please check our guide – https://forum.tagdiv.com/cloudflare-cdn/
Thank you!

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