Guys, my site at https://empresarioadvisor.com doesn’t show correctly on a mobile device. Somehow when I change the header on the mobile site, the regular site displays, and if I clear cache, the regular site displays as the mobile. It’s really annoying. I have a front page and a duplicate template as the mobile site and I’m using two separate headers and it doesn’t work. I thought about creating a completely different mobile site on a subdomain, but then I’d have to post content twice, unless I can link the content to post on the mobile site. Is there a way to do that? Thanks in advance.
Hello @ilouie!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Thank you for your reply. I’ve used this option and this is where the problem is, when I add a header to the mobile. If I add the same header as the desktop version, the desktop version would display the mobile site version, and if I add completely different header, the mobile site would display as the desktop site version, which would be incorrectly displayed on a mobile device. I’m all out of options. Here’s the version I’m using: 2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
BTW, if I use version 1, and if I remove certain information I don’t want to show on the mobile, then the desktop will not show it either..
What do you mean: If you assign the mobile page to your desktop page correctly, then it should display the mobile page created by you. I’ve noticed the problem is only within the front pages, both, the Desktop and the Mobile. I uninstall the cache plug in and nothing. It works correctly on the mobile, but then the Desktop version displays the Mobile front page.
Hello @ilouie!
You said that you use the second option, mobile pages. When you create a mobile page, you should assign it to your desktop page. Please check the guide and assign your mobile pages correctly.
If you can’t handle it, then I can try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Thank you for your help. It turned out to be the Cache plug in.
