Hello, the website is https://www.bajamareditores.com, it has the updated Newspaper theme but if I activate the tagDiv Composer plugin the website stops working giving this error: There has been a critical error on this website. Please check your site administrator’s email inbox for instructions.
What can I do?
Thanks in advance,
Hello @sarpanet!
We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
Thank you!
