Hello everyone,
I’m reaching out for some assistance with a problem I’ve encountered on my website. I successfully imported a prebuilt site, which initially seemed to go smoothly. However, I ran into a significant issue when trying to edit the global header for all pages.
Every time I attempt to save changes to the global header, the saving process seems to hang indefinitely. There’s no error message or feedback; it simply keeps spinning without completing the save. This issue is preventing me from making any edits to the header, which is a crucial part of my site’s design.
I’ve tried the following steps to resolve the issue, but without success:
Clearing the browser cache and cookies.
Trying different browsers (Chrome, Firefox, Safari).
Checking for updates for the website theme and plugins.
Restarting the website server.
I’m unsure if this is a common issue or something specific to my setup. I would greatly appreciate any guidance, suggestions, or solutions from anyone who has experienced a similar problem or knows how to resolve this issue. Your help is crucial for me to progress with my website development.
Thank you in advance for your time and assistance!
Hello!
Please check the console from your browser while this is happening by pressing the Ctrl + right-click -> Inspect -> Console.
We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
