Site has slowed a lot since updating to latest version.

Posted in: Newspaper
Post count: 70

Hi – I’ve just updated to the latest version of Newspaper, but have noticed a considerable slowing of the site. Woocommerce product pages seem to be the worst impacted, taking some 30 seconds to load. They used to load in 3-4 seconds.

Example page:
https://www.platformexecutive.com/product/e-trade-financial-company-profile-and-swot-analysis/

Could you let me know what could be causing the sudden slowdown. I had no problems with the theme before the update.

Post count: 21065

Hello @robbyyy!

It shouldn’t be like that. If you revert the update, will the page speed improve or not?
Please make a test and let me know the differences.

Thank you!

Post count: 70

Yes, it goes back to normal. The problem started once I update from 12.5.1 to 12.6, or above. I have tried every time a new update gets released, but same thing happens. As i use Optin Builder, I really need the latest versions of Newspaper to work.

I’ve tried just about everything, deactivating plugins, cache, etc, but cannot see what the error is.

The site has been up and down all day here (i’m in Australia).

Post count: 21065

Hello @robbyyy!

Please update the theme and plugins to the latest version and let me know if the problem is still there.

Thank you!

Post count: 70

Hi – Yes, the problem is still there. Page load ranges between 15 and 45 seconds for product pages.

Post count: 70

Unfortunately, I’ve had to revert to the 12.5.1 theme (again). All the newer versions seem to make the site unusable. Not good for a production site.

Product pages now load in under 2 seconds again.

Strangely, the new version of the theme works fine on our staging site.

Do you have any plans to make the new versions of Optin Builder compatible with 12.5.1?

I have had to downgrade that plugin as well as the latest version of Optin Builder doesn’t seem to work with 12.5.1.

Post count: 21065

Hello @robbyyy!

We’ve tested the latest version of the theme, and there shouldn’t be any issues. Please deactivate all the extra plugins before updating, as well as the cache plugins that you use.
Unfortunately, no. You should have the latest update of the theme and plugins too.

Thank you!

Post count: 70

I have now installed the latest version of both Newspaper and Optin Builder on a staging site (as it was knocking the live site over).

Could I send you the URL and password to access the staging site? I don’t want to post the details on a public forum.

As you will be able to see the Woocommerce product pages have slowed to a crawl. I cannot tell what is causing it. I don’t see any conflicts. Neither does my hosting company (Cloudways).

I may have a custom project (a new sign-up process) for TagDiv once I know I can update the theme. I have already been quoted for the work, but am reluctant to undertake this if I have to move theme.

Post count: 21065

Hello @robbyyy!

You can send us additional information via email at contact@tagdiv.com.

Thank you!

Post count: 44

Glad you brought this up. We are also experiencing the website loading much slower and we are with WPengine. Can you let me know if you resolve this? We usually get 15,000 to 40,000 people to our website each day and we’re noticing a slow down.

Post count: 70

Hi – I sent through the staging site info a few days back. Any update on this?

Post count: 21065

Hello @robbyyy!

Please include a link to this topic so I can easily find your email.

Thank you!

Post count: 70

The Email was on Friday. The subject line was:
Re: Problem with new versions of the theme

Best,
Rob

Post count: 21065

Hello @robbyyy!

My colleague will reply to you.

Thank you!

Post count: 70

I didn’t receive the reply. Could you please send it again, or post it here.

Thanks

Post count: 21065

Hello @robbyyy!

Please be patient and continue the discussion with my colleague via email.

Thank you so much for your understanding!

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