I am trying to save the “Select Menu” option but I cant
I choose one menu item and click Save button.
When I am going back to that page – setting I can see that haven’t keep the selected menu item.
Hello!
Did you try to change any other option, and the composer didn’t save it as well?
Please check the console from your browser while you save the settings in the tagdiv composer by pressing the Ctrl + right-click -> Inspect -> Console.
We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
I follow the steps that you provide me and the Select menu is not saved.
I forgot to let you know that the issue is not on the Page.
I am working on Cloud Templates – Header templates.
Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
