Mobile Version is not working properly

Posted in: Newspaper
Post count: 4

Hello,
I have 2 problems.
Problem number 1: The Mobile Homepage
I have the website https://www.nialmedia.com/. I use the Newspaper theme. After entering all the details into my website, I went on to the mobile version. In theory, the homepage should be loading properly. In practice, it is a blank page showing “Latest articles”. I have 0 articles because the homepage that I want is not supposed to show any article, as you can see in the desktop version. I already tried all 3 options: Mobile, AMP + Mobile and AMP. Same issue.

Problem number 2: tagDiv Opt-In Builder cannot be updated.
I tried updating it 5 times. I still see the message to update it.

Post count: 21065

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options. We no longer recommend using AMP because it is deprecated https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

This is a known issue and the opt-in builder is fully updated.

Thank you!

Post count: 4

Hello there,
I tried all 3 version and none of it worked. Not even the AMP. I tried the mobile version provided by the template and built from scratch a page which is not showing on any mobile device. I talking about “Edit with tagdiv composer” -> “edit mobile page”.

I tried using the Mobile Editor from “Edit Page” as well and the information there is still not showing on the mobile homepage.

And I also tried the AMP. I tried all 3 options provided by AMP. I tried all 3 options provided by Theme Panel -> Mobile. I tried Mobile, Mobile + AMP and just AMP.

None of these worked. Whatever I do, it still shows the blank homepage with “Latest Articles”. I turned off the articles option from Theme Panel too.

The thing is, I already used all the plugins provided by Newspaper theme.

Post count: 4

Also, you did not address this:
Problem number 2: tagDiv Opt-In Builder cannot be updated.
I tried updating it 5 times. I still see the message to update it.

Post count: 21065

Hello!

Did you try to uninstall the mobile theme and AMP plugin?
I said that the issue with the opt-in builder is a known one, and it will be fixed in the next update. The opt-in builder is already updated; do not worry. That notification is a problem.

Thank you!

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