Editor not loading (stuck on loading wheel

Posted in: Newspaper
Post count: 3

What’s up crew? Interesting problem. I can’t seem to load the tag div editor, and this is what I’m experiencing.
Stuck loading tagdiv editor

This is on a dev site so there are no caching or optimization plugins, and the CSS/JS is always current.

I’ve tried reverting to previous versions, as well as updating from 12.6.6 to 12.6.7 and none of that is working.

Interestingly enough, there does seem to be something showing up in the debug.log and error_log files. *I THINK* this seemed to happen with the recent update of WordPress.

This is a snippet from the debug.log – those two are simply repeating over and over.

-----------y-------------
[28-Aug-2024 20:46:47 UTC] PHP Deprecated: str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in <path>/wp-includes/functions.php on line 2189
-----------y------------
-----------y-------------
[28-Aug-2024 20:46:47 UTC] PHP Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in <path>/wp-includes/functions.php on line 7300
-----------y------------

And this is a snippet of the error_log. I put two entries there, but it’s the same one over and over.

DATE: July 15, 2024 17:03:15
MESSAGE TYPE: (Javascript) TypeError
PROBLEM DESCRIPTION: Cannot read properties of undefined (reading \'contents\')
SCRIPT NAME: js_files_for_wrapper.min.js
LINE: 99
SCRIPT LOCATION: https://<removed>/wp-content/plugins/td-composer/assets/js
PLUGIN NAME: td-composer
------------------------
DATE: July 15, 2024 17:03:15
MESSAGE TYPE: (Javascript) TypeError
PROBLEM DESCRIPTION: Cannot read properties of undefined (reading \'contents\')
SCRIPT NAME: js_files_for_wrapper.min.js
LINE: 99
SCRIPT LOCATION: https://<removed>/wp-content/plugins/td-composer/assets/js
PLUGIN NAME: td-composer
------------------------

Please note the date on the error_log is the 15th, so I’m not sure that’s actually a problem. The first one might be though. I’ve been trying to a couple or three days now and it’s not loading.

Any help you can offer would be appreciated. In the 1st I’ll need to access the editor to update a few elements. We publish a monthly magazine and those covers will need to be updated.

Post count: 21065

Hello!

We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Post count: 3

I’ve been through tht twice already and the prblem is still persisting. Here’s what theconsole log shows.


jquery.min.js?ver=3.7.1:2 jQuery.Deferred exception: Cannot read properties of undefined (reading 'models') TypeError: Cannot read properties of undefined (reading 'models')
at Object.getFirstModelByZoneType (https://<removed>/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:316:340)
at Object.getShortcodeFromData (https://<removed>/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:353:457)
at Object.saveHeaderState (https://<removed>/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:28:388)
at Object.init (https://<removed>/wp-content/plugins/td-composer/assets/js/js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:23:279)
at https://<removed>/wp-admin/post.php?post_id=49498&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2F<removed>%2F:1138:44
at c (https://<removed>/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:25304)
at fireWith (https://<removed>/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:26053)
at e (https://<removed>/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:27300)
at https://<removed>/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:27330 undefined
(anonymous) @ jquery.min.js?ver=3.7.1:2
(anonymous) @ jquery.min.js?ver=3.7.1:2
setTimeout
(anonymous) @ jquery.min.js?ver=3.7.1:2
c @ jquery.min.js?ver=3.7.1:2
fireWith @ jquery.min.js?ver=3.7.1:2
fire @ jquery.min.js?ver=3.7.1:2
c @ jquery.min.js?ver=3.7.1:2
fireWith @ jquery.min.js?ver=3.7.1:2
(anonymous) @ jquery.min.js?ver=3.7.1:2
c @ jquery.min.js?ver=3.7.1:2
fireWith @ jquery.min.js?ver=3.7.1:2
(anonymous) @ jquery.min.js?ver=3.7.1:2
(anonymous) @ js_files_for_wp_admin.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:49
IndexedDB
get @ js_files_for_wp_admin.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:49
(anonymous) @ post.php?post_id=49498&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2F<removed>%2F:1108
load
(anonymous) @ post.php?post_id=49498&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2F<removed>%2F:1107
(anonymous) @ post.php?post_id=49498&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2F<removed>%2F:1142

That’s the warning, and here are the errors.

td_wp_admin.min.js?ver=12.6.7:1 Uncaught SyntaxError: Identifier '_extends' has already been declared (at td_wp_admin.min.js?ver=12.6.7:1:1)
at td_wp_admin.min.js?ver=12.6.7:1:1
(anonymous) @ td_wp_admin.min.js?ver=12.6.7:1
js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:400 Uncaught ReferenceError: tdDetect is not defined
at HTMLIFrameElement.loadIframe (js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:400:385)
at HTMLIFrameElement.dispatch (jquery.min.js?ver=3.7.1:2:40035)
at HTMLIFrameElement.<anonymous> (jquery.min.js?ver=3.7.1:2:38006)
loadIframe @ js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:400
dispatch @ jquery.min.js?ver=3.7.1:2
(anonymous) @ jquery.min.js?ver=3.7.1:2
load
add @ jquery.min.js?ver=3.7.1:2
(anonymous) @ jquery-migrate.min.js?ver=3.4.1:2
(anonymous) @ jquery-migrate.min.js?ver=3.4.1:2
(anonymous) @ jquery.min.js?ver=3.7.1:2
each @ jquery.min.js?ver=3.7.1:2
each @ jquery.min.js?ver=3.7.1:2
Le @ jquery.min.js?ver=3.7.1:2
on @ jquery.min.js?ver=3.7.1:2
checkIframe @ js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:406
init @ js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:400
init @ js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:410
(anonymous) @ js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:411
(anonymous) @ js_files_for_wrapper.min.js?ver=5b75a1149b707159a7e71fd3bf09ff7b:411
post.php:1 Access to fetch at 'https://cloud.tagdiv.com/services-img/banner-composer.png' from origin 'https://<removed>' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.
domExtractorInjector.bundle.js:1

GET https://cloud.tagdiv.com/services-img/banner-composer.png net::ERR_FAILED 200 (OK)
C @ domExtractorInjector.bundle.js:1
(anonymous) @ domExtractorInjector.bundle.js:1
h @ domExtractorInjector.bundle.js:1
A @ domExtractorInjector.bundle.js:1
(anonymous) @ domExtractorInjector.bundle.js:1
load
(anonymous) @ domExtractorInjector.bundle.js:1
(anonymous) @ domExtractorInjector.bundle.js:1
(anonymous) @ domExtractorInjector.bundle.js:1
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This is running on a dev environment with no caching or optimization plugins

Post count: 21065

Hello!

We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 3

I’ve found the problem. It’s not you guys.

AFter a second and third look, there was a recent plugin, Widget Logic, that was updated and they’re having compatibility issues, as well as injecting junk code.

Post count: 21065

Hello!

I’m glad that you solved the issue!

Have a nice day!

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