I’m trying to fix another problem, and when I go into
Theme Panel/ Import/Export
I get this error:
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
I’ve looked at my plugins, turning on and off and that’s not working.
Is there any place via Cpanel I can access these backups of Newspaper, which is part of my problem?
I don’t see an error message in Console for this page, but do see this file referenced:
https://remember.org/wp-admin/admin.php?page=td_theme_panel&td_page=td_view_import_export_settings
That’s getting the 500 error.
>>> This error happens when I try to save in Theme Panel for the mobile theme:
This is the error message when I generally try to save in Theme Panel, the square icon keeps spinning with a 500 error for:
https://remember.org/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=12.6.7
I’m not sure it’s related to this import/export problem, but stops me from updating the mobile themes. Thought it might be related.
Hello!
Unfortunately, your website display 500 internal server error. 500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request. Check those guides: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://eu.siteground.com/kb/internal_server_error_500/
Let the host provider know about those issues as well, maybe he can guide you.
See this topic for more solutions: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/
Thank you!
Makes sense, though wondering with the Import/Export page on Newspapers Theme Panel launches what appears to be a separate page, related to the database I’m guessing since backups are included here as well.
Is this involving a call to the MySQL database unlike other pages in the Theme Panel?
And how does Newspaper backup itself, is there a setting I can turn on or off, as I have total site backups done daily and that might also be a conflict.
Any guidance appreciated, thanks!
WordPress does *not* automatically back itself up; this is why it always says to make backup before updating WP- every time.
Export of the basic post data from WP, is one of the purposes of the export function in WP. It’s part of WP, not the theme.
Ideally you make backup of the dbase on your hosting setup, periodically.
In our case 500 error is most often due to lack of system resources, too new version of PHP, etc.
You may find this useful:
https://learn.wordpress.org/tutorial/tools-import-and-export/
(I don’t work here; just WordPress user for 20 years now, so been through the wringer, so to speak) 🙂
Of course it doesn’t, but my setup does backup automatically – everything, not just wordpress or MySQL. I don’t need the theme to do that, which might be a source of the conflict.
I’ve run WP for 20 years as well, and while not an expert, I understand these basics, as should automatic backups be part of what any setup includes in my approach.
Newspaper has a list of backups under Import/Export, which and my database is filled with old backups under a file I may/may not be able to not autoload.
Some people are deleting old Newspaper backups from Import/Export to fix 70% of this.
I don’t lack system resources, and my version of PHP isn’t the problem, looked at those as anyone would.
WP-Admin is being asked to do something my host doesn’t agree with so to speak. Figuring it out and this site has been online since 1994….ran my own servers for way too many years, but now it’s part of shared hosting.
Still not getting an answer of how Newspaper creates and saves these old versions of Newspaper in Import/Export, as well as in MySQL, ballooning the size of my database and impacting load times significantly.
You’d think there’d be an easier way to get rid of old Newspaper backups, but from my research it’s been a problem for years that most don’t notice, because they don’t look at their MYSQL data.
Hm. Weird. We switched to Newsmag which does not make theme backups via any theme function. We only have default WP stuff and server side twice daily “all” backups to gzip.
Sorry for butting in 🙂
There may be a setting to disable or limit Newspaper theme related backups, like there is to limit the wall of WP post backups (we limit those to 3 vs the 20 WP wants to do!).
Found the problem is with TD Composer, it’s memory usage impacts everything and I have a hard limit of 256MB for WordPress, seeing if I can adjust that temporarily.
When I turned off TD Composer plugin, the whole theme shut down of course.
Likely this means it controls the whole theme, though when I closed it I got a warning message that TD Cloud Library needed an update, and I’ve updated everything to newspaper 12.6.7
Seeing if that’s incorrect, I’m on TD Cloud Library 3.6 updated on 08/28/2024.
Disregard, I fixed it, thanks for the help. Tweaked memory on my server and got it to work.
