Hi there. We recently moved both our hosting and domain to GoDaddy and ever since any attempt to edit a cloud template or a page with TD composer results in this error. I initially thought it was perhaps because of the delay in waiting for the DNS to propagate as it would first throw us to the address of the edit page prefixed with “landing” which is GoDaddy’s temp while the DNS takes effect. Now the edit pages’ addresses all appear normal, or are they? I’m pasting a sample below. All other parts of the WordPress back end and Tag Div working perfectly. Thank you so much!
Hello!
Make sure you edit a cloud template.
Please check the console while you edit with the tagdiv Composer.
Make sure you have no redirect rule on your SEO plugin.
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Hello Bettina,
Thank you so much for your reply and advice. I have followed all of this but unfortunately we still have the same problem.
Perhaps you can suggest the next steps? Thank you again,
Frank H
Hello Frank H!
Strange! We would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic to identify you
Thank you!
I have opened a help topic regarding the same problem.I have the same problem. I want you to solve this problem urgently with a new update!
Hello @mrozangir
Did you contact us via email as I said in this topichttps://forum.tagdiv.com/topic/tagdiv-composer-not-working-79/ ?
Also, please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status. Also, add this code https://i.imgur.com/k44HWD5.png you can ask your host to help you https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
