Facing activation error

Posted in: Newspaper
Post count: 10

i am facing issue to activate the newspaper theme. i have added the item purchase code and then click on the activate but theme is not activating. please help.

  • This topic was modified 1 year by sami313.
Post count: 27744

Hello,

Please click on this https://i.imgur.com/vuif0eN.png and add the license like in this guide to activate https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ and check the console if the theme is not activated. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Please ensure you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Post count: 10

The activate click button is not working, i clicked multiple time but the theme is not proceeding. I have installed all required plugins.

Post count: 27744

Hi,

Did you have checked the console? Can you please provide some screenshots?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Post count: 10

please check the screenshot https://app.screencast.com/yzBGCX7gJVukp

i have clicked on activate button but nothing happens. Help me to resolve the problem.

Post count: 27744

Hi,

You need to check the console, with right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause -> https://i.imgur.com/TiMRycU.png

Thank you!

Post count: 10

please check the screenshot. what should i do now? https://app.screencast.com/qXCP7bK6GueKU

Post count: 10

Here’s the another screenshot https://app.screencast.com/w1kOBDRccI0Uk

Post count: 27744

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin, license certificate, and purchase code.

Thank you!

Post count: 10

I have send the email. please look into the matter and fix them.

Thank you.

Post count: 3

were you able to solve activation issue with the help of tagdiv support?
I am experiencing the same issue, spent hours trying to fix it on my own, so far nothing works. I am looking for any information that can help.

Post count: 27744

Hello @ichefr,

Did you have checked the console? Do you have plugin for SSL?

Thank you!

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