I have set up the front page through the Cloud templates and checked the mobile view there which appears fine. However the front page is not displaying correctly on the live site. I have tried adjusting the theme options but I couldn’t find any relevant settings to resolve the issue. Additionally, I attempted to make changes in the mobile editor for the homepage but the issue persists.I am also encountering some errors and I have attached a screenshot of the error messages for your reference.
Could you kindly assist me in resolving this issue?
Thank you for your support.
Hello!
To avoid misunderstandings, please provide more information(screenshots/video) about the issue, what you need to achieve, and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hello Bettina,
I am experiencing an issue with the layout of my website, which is working fine on desktop but does not display the same layout on mobile as the theme’s demo does. The website URL is: http://sumantvhindi.itpeople4u.com/.
On the desktop view, it is displaying correctly just like the theme purchase demo but on mobile the layout does not match the one shown in the theme demo. Here is the demo URL of my theme for reference: https://demo.tagdiv.com/newspaper_week_pro/.
The desktop view is displaying as expected, but on mobile it shows a different layout. Could you please check and advise how to fix this issue? If you need the WordPress admin details to investigate further, I am happy to provide them.
Looking forward to your assistance.
Vinod Tiwari
Dec 30, 2024 at 1:20 pm
Hello Bettina,
I am experiencing an issue with the layout of my website, which is working fine on desktop but does not display the same layout on mobile as the theme’s demo does. The website URL is: http://sumantvhindi.itpeople4u.com/.
On the desktop view, it is displaying correctly just like the theme purchase demo but on mobile the layout does not match the one shown in the theme demo. Here is the demo URL of my theme for reference: https://demo.tagdiv.com/newspaper_week_pro/.
The desktop view is displaying as expected, but on mobile it shows a different layout. Could you please check and advise how to fix this issue?
Please find below the admin credential
http://sumantvhindi.itpeople4u.com/wp-admin
Looking forward to your assistance.
-
This reply was modified 1 year by
Bettina. Reason: Please don't share credentials via forum
Hello!
It’s working well now, right?
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
hello
Excuse my English, but I am using Google Translate. Yesterday I started using the Theme, congratulations because it is just what I wanted. Now I have a small problem, I do what they say but my website on mobile looks one way and on desktop it looks completely different. I would like to know what I have to do to make it look the same on the mobile as it does on the desktop, or to make it look like the latest ones. My website is http://www.surfm.es, currently everything is perfect on the desktop, but in its mobile version it leaves a lot to be desired. I have the AMP and the mobile theme plug-in installed, but I don’t know how I have to configure it so that it shows the latest news and has a “professional appearance” like it looks beautiful on the desktop. Thank you so much
For the past few weeks, I have been having issues which is not constant. On the desktop at times it reverts to the mobile version, the only way to clear it sometimes is to dump the cache but not always. it is very frustrating
Thank You
newspaper 12
Hello!
@SurFM You need to uninstall the Mobile Theme plugin and AMP and use the option 1 or 2 mentioned above. They can be customized better than the mobile theme. Please read all about the mobile theme and its options above.
@scottjengle This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version. You have to change the cache plugin that you are using and use mobile theme or just use the mobile page or the responsive version(option 1 or 2) and deactivate the Mobile theme plugin.
Thank you!