Mobile version not refreshing/updating

Posted in: Newspaper
Post count: 40

The mobile version of the site is not updating (refreshing) correctly. It always seems to stay the same as if it were “stuck in the cache”, while the desktop version has no problems. Is there any setting in the Newspaper theme to change to “unblock” the mobile version?
Site: http://www.vincimi.it

Post count: 21065

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Post count: 40

I need to remove the “author name” from the articles and previews in the mobile theme plugin. How can I do?
Thanks

Post count: 21065

Hello!

Disable this option: https://app.screencast.com/26hJlULIyBf5m
I see that you have the name of the author only on the related articles(articoli correlati) in single template.

Thank you!

Post count: 40

Hello,
I’m trying with option “1. Responsive version” but the mobile version still doesn’t refresh.
What can be the problem?

Thanks

Post count: 21065

Hello!

If you need to use mobile version 1 or 2, uninstall the Mobile Theme plugin and AMP. Clear the cache and check the results.

Thank you!

Post count: 40

Both Mobile Theme Plugin and AMP are not installed but mobile pages do not refresh.
In mobile site homepage does not refresh and also article pages do not count views, they seem “freezed”.
Desktop pages work perfectly.
Any other idea?
Thanks

Post count: 21065

Hello!

Please deactivate the caching tools you’re using and check again.

Thank you!

Post count: 40

I use only Wp-rocket caching system and to disable it I should use a plugin.
What I do not understand is why desktop pages work perfectly and mobile don’t.

Post count: 21065

Hello!

I would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

Thank you!

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