Hello,
There are a few situations when the cloud templates can not be imported, so it is essential to make sure that the theme requirements are set as we mentioned in this guide – https://forum.tagdiv.com/requirements-for-newspaper/
If the settings are set and the situation persists, please let me know the pre-built website you want to install and you are facing this situation.
Also, an alternative is to import the template for that demo, which can be done from the Cloud template – https://i.imgur.com/rXvPvP9.png
Thank you!
I tried what you suggested in the attached image, but it didn’t work. I also attempted to edit it as described in the documentation, but I couldn’t find the Cloud Library button. I then tried editing with TagDiv Composer and clicked the Cloud Library button, but the category templates do not appear. Please see the attached images for a more detailed view of the issue.
Please check-
https://prnt.sc/QzuC9JACWY1i
https://prnt.sc/G1KUbkKrXJpT
https://prnt.sc/ZoWua7LHbYwc
HI,
I think that because you have a small screen, the top bar is not displaying all buttons, but do not worry, there are a few ways you can import templates, so we’ll try another way. Go to Dashboard and check the cloud templates section – https://i.imgur.com/riC5VdB.png. From there, just click on + and select the template you like. After that, click on the check box for Global to assign the template globally on your website.
Thank you!
I tried what you showed in the attached image, but it’s still not working. I also can’t find the cloud templates button on a larger screen. Please check the attached images.
Hello,
The cloud button will not be visible on pages, it will be visible only in tagDiv Composer, the theme builder, and the cloud button will be displayed only for website sections that allow templates, like articles, categories, archive, authors…. In you screenshot you have set a cloud category as global, so that template should be used on your website categories and the second image is from your homepage
Thank you!