I have the latest version of newspaper. I have the Standard Pack plug-in installed and enabled. The problem continues, unless I click „delete cache”.
Hello!
Please make sure plugins, theme are up to date and also you need to have Standard Pack plugin installed and active.
Thank you!
I have deactivated the standard pack and reinstall again, now its resumed to normal. Thanks.
Hello!
If the theme and plugins are up to date and those settings are missing, then with this plugin it could appear only.
Install it, make the changes and then uninstall it again.
Thank you!
“tagDiv Plugins are now Successfully Installed
Done! You have Installed all the Required Plugins”
Still cannot find the header style and top bar settings in the header section.
Still not showing banner image at the top, only text.
I just can believe this. What do I do now?
I tried to re-install the theme but the upload fails.
How else can I upload the theme and get it displaying correctly?
Hello!
Please make sure plugins, theme are up to date and also you need to have Standard Pack plugin installed and active.
Thank you!
Hello!
If you use a cloud/PRO template in your website, then you can not uninstall the plugin.
Thank you!
Hi,
I have such a screen in my theme settings. -> https://prnt.sc/132×153
There is no setting screen like yours
What should I do
Do I need to install the standard package, change settings and uninstall again?
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Again. I moved a page from another server using the up-all in one plugin. I installed and set the Pulses pro theme with the “exclude content” check mark. Worked. Suddenly the theme stopped working and the page started to appear on the main newspaper recital. In the meantime, I noticed that I did not register newspaper, I entered API Key. I have reinstalled Pulses Pro. From this point on, the page displays the first version and the second version. In addition, one of them lacks the latest news.
Hello!
Please make sure you have all Tagdiv plugins active, up to date and installed, and also:
– Cloud Library
– TagDiv Composer
If the issue is still there, then please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello,
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Also, please try to
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
There is a possibility to solve it, if it is not solved please let us know.
Thank you!
Hello
I Installed prebuilt websites magazine pro
All categories in the articles that were set in advance are correct.
But there were articles without a category. After I put them in the right category, they did not appear in the category on the site.
Please help me understand, I can’t understand why….
For example:
Category kino
https://bjs.city/category/iz-zhizhni/kino/
An article with the same category, but it is not on the page of this category
https://bjs.city/dzheki-chan-zvezda-kitaja/
What a joke . Not installed any video player plugin
Thank you very much. I reinstalled Composer and the GiveWP plugin, and I was able to create a donation form. I’ve run the form through several tests, and it seems to be working! I appreciate the time you put into fixing the tagDiv Composer and resolving the conflict.
Thank you. I have completed those steps but still see the same error.
No cache plugin installed. WP and all plugins up to date.
What are the next steps to resolve please?
Just to add a bit more context.
I have 3 Posts Loop modules on the same page. Each of them have a Limit post number set to 4. First module has the Offset posts field empty. The second module has it set to 5 and the third module has it set to 9. However they all show the same 4 articles.
Newspaper version 10.4; Prebuilt Website: Gadget Pro; Mobile Theme and AMP are not installed; WP version 5.7.2; PHP: 7.4.18
Hello Bettina,
Thanks for looking into my issues. Actually I installed another plugin – https://wordpress.org/plugins/make-tables-responsive/ to make tables responsive for the time being until I find a proper solution. Let me know if I need to disable that plugin.
You don’t support any of Tablepress or WP Manage Ninja Table?
Thanks and regards
Jaswinder Singh
I am using Business Directory Plugin to create a local business directory on my website. Here’s the general link to the directory page:
https://thelansingjournal.com/local-business-directory/
That page renders fine, but when I select one of the business categories, the category page doesn’t render correctly. Actually, it might be more correct to say that the page renders correctly, but my menu bar disappears and is rendered as a list of links at the top of my page:
https://thelansingjournal.com/local-business-directory/wpbdp_category/bakery/
The same thing happens when I click on any of the individual entries within the category:
https://thelansingjournal.com/local-business-directory/21053/calumet-bakery/
I was having a similar-looking with my 404 page a while ago, but that seems to have been corrected the last time I deleted and reinstalled tagDiv Composer. Does the composer need to be updated again? I’m not very tech savvy, but my web guy says, “Definitely the same poor coding issue. It looks like if there isn’t expected content, a loop, it doesn’t render properly.”
Hi there,
I have installed AMP as it is instructed but I cannot select the template, it shows the default one.
Hello,
Please try to do these steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
There is no tag visible on your website. Please delete your cache and also from your browser.
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Hello,
If you install a Pro Prebuilt Website the changes from the Theme Panel for fonts will not apply, to change the font on block/post you can edit with tagDiv Composer -> https://prnt.sc/10grx77 , select the block/post and in Style, you can change the font => https://www.screencast.com/t/sUE7ug4UIAR5
This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q
Hope this helps you!
Thank you!
