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Hello!
Did you fix this problem in today’s update?
I installed the new version and update the mobile theme plugin, but i’m still having this problem.
Thanks.
Hi support team,
I installed the newspaper 9 theme recently, everything works well except the mobile plugin or the mobile theme. I do some research and see the demo of mobile theme should contain 3 featured blocks, below that will be the latest article. But my site just show the latest articles. Pls check, and if possible pls give me some info on how to custom these blocks or article by myself in the theme panel (I guess?).
Here is the screenshot of my mobile site:
Here is the screenshot of my desktop site:
If you cannot see the photo, here is my site URL: classicbikevn.com
my email: duongvunt93@gmail.com or ljnnguyen@gmail.com
Looking forward to your feedback
Hi,
I think that is happen because the mobile theme have a special editor were you need to set the content for pages without using builders and the responsive version of newspaper for mobile use the usual content.
Thank you!
Hi,
I see something unusual on the website, the mobile theme and AMP is always loaded, even on desktop – http://prntscr.com/mzyml3
That should not happen, it should be loaded only on mobile. I have seen this before however, in those cases it was caused by caching (caching plugin or settings from it). Try to disable the cache plugin temporarily and check if this is solved.
Thanks
Hi,
So the homepage does not use the mobile theme plugin, but the rest of the website does? That shouldn’t happen, the mobile theme will apply to the whole website. I could take a look, please post a link to the website.
Thanks
Hi,
1. The link works – http://prntscr.com/mzxy3p but the page is empty. Please check if you entered content for the page in the mobile editor – http://prntscr.com/mzxz4t if the mobile editor for those pages has no content, they will be empty on mobile when the mobile theme is active – https://forum.tagdiv.com/the-mobile-theme/
2. I believe you men this text – http://prntscr.com/mzy4qr Seems there is no setting for it, unless you use a cloud post template – http://prntscr.com/mzy5cc
For the predefined post template I could give you a CSS code – http://prntscr.com/mzy63t
.comments .comment-subscription-form {
font-size: 16px;
}
You can enter it in the theme panel custom CSS section.
3. We are currently investigating why the ads do not come in the desired size. Seems all 300px sizes will serve random sizes ads. A solution would be to use on mobile sizes that are not 300px. Try to create ad codes of sub 300px width and check if they appear properly. Let me know if possible.
Thanks
mobile theme plugin was great but there should be more customize features in mobile theme…
i need to exclude a particular category of posts from mobile theme. i could not find the settings tab please help…
Hi,
Please make sure that you are using the last theme update, v9.6.1 and you have set the shortcode for contact forum 7 set in mobile editor
-> https://www.screencast.com/t/1JsYZ9c73jMH
If there is still a problem please provide some more details abort it and some screenshots.
Thank you!
Hi,
Be sure to activate the setting in the theme panel – http://prntscr.com/mzxgzu
Only then the mobile theme will apply on AMP.
In theme version 9.6.1 released today there were more cases added in the matter
– http://prntscr.com/mzxj4a
What exactly would you like to edit about the footer? The content is predefined but maybe it can be done by some means. Ad codes can be entered in the mobile theme section, if you use auto ads there is a section for it – http://prntscr.com/mzxjzx
– http://prntscr.com/mzxm0t
Let me know if you have more questions.
Thanks
The mobile theme not is more customizable, can i deactivate mobile theme for homepage?
5. Some examples of what exactly is happening would be very helpful. The only instance when pages would be blank is if we are referring to actual pages. With the mobile theme active each page will require 2 versions, one for desktop built in any way possible with the theme and one for mobile built with the mobile editor – http://prntscr.com/myajbc
This was exactly my problem!!
I used the pages for designing my categories which was wrong.
I will think now about everything again :-).
Thanks a lot.
Hi,
@scott.dutton We will try to reply as soon as possible, there is a high volume of support requests currently, sorry if there is a delay before we take a look.
I should note that there are issues that are being investigated and some were fixed, related to AMP and mobile theme, a theme update will be released shortly.
Thanks
Just been doing some more testing and the AMP error panel is saying the following is causing the issues
tagDiv Composer
tagDiv Cloud Library
Inline Related Posts
Jetpack by WordPress.com
Advanced Ads Pro
Akismet Anti-Spam
Advanced Ads
GDPR Cookie Consent
Advanced Ads – Slider
Advanced Ads – Responsive Ads
Advanced Ads – PopUp and Layer Ads
Google Analytics Dashboard for WP (GADWP)
WooCommerce
Let’s Review
Advanced Ads – Sticky Ads
Amazon Affiliate for WordPress
Advanced Ads – Ad Tracking
Theme – Newspaper
Just to be CLEAR, Once again. The errors have only come about since installing the TD mobile plugin and using the AMP integration. I have had a AMP plugin working fine before
Hi,
If you’ll made all the settings from our documentation for mobile theme and amp, then the url/amp will appear in source page, so google will still detect it.
for example:
-> https://www.screencast.com/t/HZ3jffxn4a
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/
Thank you!
Hi,
I think that you are referring to those 3 blocks, for those you’ll need to have set seam feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4
The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed, you’ll need to use for pages that are made with builders ( tagDiv Composer, WPBakery ) only the classic editor also for mobile theme the content for pages need to be set in mobile editor -> https://www.screencast.com/t/ebUIzt4se
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
Thank you!
You can enter analytics code in the AMP plugin section and in the mobile theme section. Both sections will load the code properly. Or enter them all in the AMP plugin analytics section.
For example enter the Google analytics code in the theme panel section, and the other ones in the AMP plugin section, there you can enter multiple codes from the vendors you are using
– https://www.ampproject.org/docs/analytics/analytics-vendors
Hi Calin, thanks for the support, I decided to deactivated your mobile theme plugin and it works now eventhoght it’s a bit slow to show all the content in mobile …
Hi,
Unfortunately we are not aware of the Amazon Mobile Popover implementation. You should follow the instructions provided for this ad regarding wordpress implementation if there is an. I cannot provide any insight as we have not tested this type of ads. Our theme was built to work with all ads but in special cases, a custom implementation is needed beyond the theme panel options. I can;t say for sure what it is though. The ad provider should be able to provide more details.
Thank you!
Hi,
I think that you are referring to those 3 blocks, for those you’ll need to have set seam feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4
Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
Thank you!
Hi,
We know that in our days the most users are from mobile devices, that’s way our newspaper theme is responsive, using the mobile version from responsive theme will show the content with the layout from desktop, because the most part of users have a low connection to internet, the loading of website take to long, that is way our developers made a special plugin for mobile version ( mobile theme ). Also our developers team continue to improve the newspaper and mobile theme plugin, and we hope that soon we’ll achieve better results on page speed and have more control over mobile theme plugins; as about AMP plugin, soon will be relist a update that will resolve the problems with AMP version.
Thank you for your message!
My website is amp ready. But I can’t setup in mobile device as like as desktop design. my website is sadamata.net
My mobile menu also not working as dropdown. Please help me for this problem
Hi there. I had vers 8.8 installed on a domain that I use to build my client’s websites, before i transfer them. I updated the new vers 9.6. To my absolute dismay there were errors all over.
Theme upload errors occur
Tagdiv Importer error
The Tagdiv Composer don’t work, I get error messages
changed top and bottom share-buttons to round and the change does not carry through to live
Active Home page disappeared
Mobile not the same as Desktop
Header Post collage / Breaking News does not show
all sections on desktop broken
This is literally a broken site, with no structure. It looked amazing before and was almost ready for launch with a few outtakes to occur.
It is now a mess. I am very disappointed.
Marius
Does not work the AMP version of my site …
Hello all, after updating the version of the theme and the plugins, my site is not activating the amp version … Check http://www.portalpadom.com.br, check out some website posts like: https://www.portalpadom.com.br/filho-de-will-smith-se-une-a-igreja-batista-para-combater-a-crise-de-agua-potavel/
When doing the test by GOOGLE TEST AMP, it says that the page sent is not AMP. view image: https://prnt.sc/mzq96p
Could you check the theme setting and plugin for AMP and adsense settings for mobile and amp?
I sent an email to you with the link of this message with access data to the site.
I await your response, thank you
Hello,
I’ve got a site using some heavy custom page via toolset. For that I use a child theme, and to get the body rendered I use on that child theme a single php for each custom type to get that working.
Since the last the render of the mobile stoped working, but the normal version still is rendered. Any ideas? An example.
Hello. When i install mobile theme plugins from theme panel. ı am getting this error.
Fatal error: Cannot declare class Mobile_Detect, because the name is already in use in /home/*****/public_html/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 28
How can i solve this problem?