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dennisjpitocco
Participant
#0

Site: https://www.bizcatalyst360.com/

Mobile Page

We have NOT created mobile pages, yet the responsive versions are now not rendering properly. See the attached screenshot or visit any Page via a mobile device. (Your Admin Credentials are still in place via Calin who has been providing services).

dacorti
tagDiv Member

Hi,

thank you for your quick reply!

I tried deleting all the caches but nothing happened. I tried on Safari and Chrome, same for mobile.

YTGAW
Participant
#0

hi, my mobile menu is not working on phone. I see the hamburger menu but when I click it jump to next page. i really need to fix this. my site is here.

stax
Participant
#0

This is getting ridiculous now. We’ve been having this issue update after update and it’s never resolved.

When building a new page, we are getting this error on creating a mobile page.

For desktop, it works okay but we can’t create or edit mobile pages.

We tried:
– Giving your support access to our website and they disabled all plugins on the production website without asking
– Disabling the plugins on our own but the problem persists.
– Creating a new header and footer to ensure they are not the problem. (They are not)
– Changing PHP versions
– Using a Newspaper instead of our child theme.
– Disabling Cloudflare and caching plugins to avoid conflicts.

Nothing works. We are getting error after error after error.

On the mobile page editor, we keep getting Delete text injected on top of the page. I have no idea why and where that is injected.

I’ve found it in obscure, minimized files js_files_for_widgets.min.js and js_files_for_wrapper.min.js

what does it do? Is it possible that is the cause of the problem?

I repeat I’ve gone through your page TD Composer not working and nothing helped.

frankiefop
tagDiv Member

I understand I need to create my own menu but I can’t seem to get the same feature just like the one in the demo. I wanted to know the features to use to make the mobile menu look like that in the demo.

Any idea?

Anamaria
tagDiv Staff

Hi,

Please check if you have the mobile theme plugin enabled.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to use this custom code css .td-mobile-content .td-mobile-main-menu {
display: flex!important;
flex-direction: column;
}

You can change the flex-direction: column-reverse.
Set the code in Theme panel>Custom code>Custom css

Thank you!

Bettina
tagDiv Staff

Hello!

You should place it in that inner row and change the border value in the mobile viewport as here: https://app.screencast.com/6NcBUJBZzLCjf for the post view element.

Thank you!

Bettina
tagDiv Staff

Hello!

The mobile theme is optimized for speed, but you have fewer options for customization.
You can also use the other two options, but do not use more features that can cause problems with speed. Check this guide: https://forum.tagdiv.com/what-is-ajax-preloading/

Thank you!

TribunaSNM
Participant
#0

Hello,
I have a problem with the newspaper theme. I used a Big Grid Flexi 5 module to showcase some articles that I filtered into a category, but although in the editor view, on the mobile view, it works fine, it shows the filtered articles, when I access it from my actual mobile phone, it shows all latest articles, so the filter doesn’t work.

What can I do? I need some help to fix this.

Anamaria
tagDiv Staff

Hello,


@jtoney
Please provide the link to your website.

@MusicAndGigs
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
For mobile menu, you need to edit the page to change the logo -> https://i.imgur.com/yoigVA1.png

Thank you!

Craig
Participant
#0

This seems to be a massive issue for this theme. I’ve looked over a number of other posts on this specific topic. The only support that is given is mostly unhelpful and sends people on a wild goose chase. Though the real problem lies with the theme itself.

My question is a simple one, If and when will the theme be updated to meet all the Core Web Vitals criteria?

At this stage I am looking at moving my website over to a different theme, even after using Newspaper for over 4 years. This would be a huge job though it currently seems to be my only option to save my website from Google search death.

My simple post page with no ads currently fails LCP, FCP & TTFB with a mobile score of 38/100

No good at all. A note to anyone else experiencing issues with there Core Web Vitals, WP Rocket (Paid Plugin) will help bring your score up, but will not help you pass Core Web Vitals.

I really like everything about this theme (apart from current issues with CWV) and don’t want to lose it but this could be the end.

Please team give us some real help and update the theme ASAP.

Craig.

MusicAndGigs
tagDiv Member

I have the same error but mine is that my mobile site has the websites standard logo (Chained) and I can’t find the option to change it yet the Desktop and Tablet version are my website… http://www.musicandgigs.com

jtoney
Participant
#0

When I’m on the mobile version of the website it’s constantly losing the menu and logo.

I can go back and disable and enable it but after some time it disappears.

haipo
tagDiv Member

Hi Anamaria
I did as you instructed
but still the mobile menu is diverted.
You are invited to check my control pannel and see that you have a CSS problem when working RTL.
Of course that I can build the menu upside down for mobile but this is not a good solution

m
Participant
#0

Hi, I’m using Urban Observer and I’m trying to add view count to the simple post next to author and date. I have managed to add it to the page, but the layout is wrong (especially on mobile where the separator lines are vertical).
Please help me fix the design so the views will show correctly.
Example page: https://tehnosfera.si/to-je-najhitrejsi-humanoidni-robot-na-svetu/
view count

PIF21
tagDiv Member

Yes, but is one mobile option optimized for speed and video content more than the others? Thank you.

frankiefop
tagDiv Member

Thank you, Anamaria, however, I was unable to replicate the menu as found in the Urban Observer pre-built template I used, despite following the link in (1) above.

Please, can you help me with a better way for my mobile menu to look like that of Urban Observer template?
Screenshot: https://imgur.com/a/Sx1FwXB

I will be glad if you assist me with more direct and simple steps. I am a newbie to Newspaper Theme.

For (3), I want to show Adsense ads.

Best regards.

debasishsinha
Participant
#0

Suddenly discovered that the site is totally broken and not in its normal looks , its broken in mobile view too , my website is http://www.insysdnet.com

Yes, we use a mobile page. okobserver.org

Screenshot:
https://www.dropbox.com/scl/fi/id13mdmw5n6n23o8qpez0/2024-03-20-Screenshot-from-mobile.jpg?rlkey=6uycw3q59mj0v1ustuo2b3mvm&dl=0

The header background color is showing as black rather than blue like the tagdiv editor shows.

Anamaria
tagDiv Staff

Hi,

Do you use a mobile page?

Thank you!

Bettina
tagDiv Staff

Hello!

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

You can use it on any version you like the most because you will add the content in Gutenberg.

Thank you!

panchal
Participant
#0

I am using lazy load from the newspaper theme panel (Version 12.6.5). It works fine but i don’t want the above the fold images to have the lazy load. So, it helps to load the images immediately improving the performance. Please advise if it is possible to disable lazy load for images above the fold view in mobile and in desktop.

frankiefop
Participant
#0

1. I just realised that my mobile menu is no longer showing, instead, I am seeing “Popup modal”, please how do I make the mobile menu show because it was showing before when I installed the demo (Urban Observer).
Screenshot: https://imgur.com/a/VuIvqYG

2. Post inline ads not working… If I add ad codes in the 3 inline ad spaces, there all cluster together. No option to select paragraphs where the inline ads will show. How do I fix this, please?
Screenshot: https://imgur.com/a/gK5tYyz

3. Ads in the Theme panel are not working. I have inserted all ad codes but nothing is showing up on the site. Is there a way to use the ad codes on the Theme panel?
Screenshot: https://imgur.com/a/6IbT2j9

My URL: https://converseer.com/

Best regards.

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