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besthomegear
tagDiv Member

Anamaria,
please assist this morning if you will.
Yes, I updated to WP ver. 6.4.1 today. My site on mobile (IOS) worked perfectly with just the AMP plugin (google AMP + Newspaper AMP) as recommended in your tutorial.
I installed Newspaper 12.6.2 today. The desktop is fine. Mobile isn’t.
I then deactivated the Mobile Theme Plugin and deleted it.
then I reinstalled the Mobile theme, cleared cache, and as shown by these screenshots something is still wrong in the mobile view for my site besthomegear.com.
If you will please view the site on a mobile device, and offer any suggestions. Header, footer, and scrolling features are corrupted on mobile.
thanks!
Kevin

Bettina
tagDiv Staff

Hello @mariospavlou !

It should work well and bring the custom taxonomy only on the mobile pages.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

mariospavlou
tagDiv Member

So the mobile templates are not working for custom taxonomies ?

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.
Also, I recommend to use PHP version 8.0 or 8.1

Thank you!

chrystelle
tagDiv Member

Hello

reinstall mobile theme and td-composer: no change. Email sent, I will get back to you after response

Carmelo Nicolosi
tagDiv Member

I have fixed:
– Disabled Mobile theme plugin
– Deleted Mobile theme plugin
– Cleared cache
– Installed Mobile theme plugin
– Activated Mobile theme plugin

Now works…tnx a lot

Carmelo Nicolosi
Participant
#0

Hi, from wordpress update my site ONLY in the mobile version show this error message, can you help me please?

Tnx a lot

p.s.
site url is: falcri-is.com

Warning: require_once(/home/falcri-is/public_html/wp-content/themes/Newsmag/legacy/common/wp_booster/td_css_res_compiler.php): failed to open stream: No such file or directory in /home/falcri-is/public_html/wp-includes/template.php on line 790

Fatal error: require_once(): Failed opening required ‘/home/falcri-is/public_html/wp-content/themes/Newsmag/legacy/common/wp_booster/td_css_res_compiler.php’ (include_path=’.:/usr/share/php’) in /home/falcri-is/public_html/wp-includes/template.php on line 790

mariospavlou
tagDiv Member

Hi Bettina,

i am not using Mobile theme. Below screenshots that will help you to understand the issue.

Cloud templates -> CPT/Taxonomies https://ibb.co/r37D0YJ

Custom Taxonomies – Templates (Jobs-Archive Mobile Template Design) -> https://ibb.co/zRNVpny

Taxonomy shown in front-end -> https://ibb.co/DbcLrBJ

Plugins list -> https://ibb.co/X3MBhdH

So basically it seems that the mobile template is not been applied in the taxonomy. The “desktop” template has been applied correctly. As well all templates under Custom Post Type – Templates are shown correctly both Desktop and Mobile.

Bettina
tagDiv Staff

Hello @chrystelle!

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @mariospavlou !

If you use the Mobile Theme plugin, then the cloud templates won’t work on that layout.

Please provide more information(screenshots/video) about what exactly is the issue there and what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Addshine24x7
Participant
#0

This error is coming while installing tagDiv Mobile Theme. Please help.

: require_once(): Failed opening required ‘/public_html/wp-content/themes/Newspaper/legacy/common/wp_booster/td_css_res_compiler.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in

Arsal
tagDiv Member

Hi Anamaria i am facing the same mob theme plugin issues on our site https://studentspoint.org and tried the above mentioned resolution for a fix but the site is still showing same critical website error on mobile devices please help to fix it as soon as possible

thanks

chrystelle
Participant
#0

Hello,

I have an error that has arrived on my main page: https://creaveti.fr

Warning: Undefined array key “51I3RlC_u50” in /web2/zebinfo/www/creaveti/wp-content/plugins/td-composer/legacy/common/wp_booster/td_video_playlist_render.php on line 303

This error happened suddenly and I don’t see that the original action is responsible.
I specify that the error remains in version 6.3.2 and 6.4.2 of WordPress.
Also like the mobile div tag not working on the latest version.
Version currently online 6.3.2
Thanks for your help

gerard7803
Participant
#0

HI,
I have installed the Town Talk theme. Mobile is not showing the main section. Please, can you let me know which is the issue?
Let me know where I can send you credentials so you can go to the admin dashboard to check.
Thanks.

mariospavlou
Participant
#0

Hi,

I can’t get the Cloud Mobile Templates to be shown on Custom Taxonomies for Custom Post type.

The Custom post type Mobile template it’s been displayed as expected.

I am missing any settings rather that the template creation under Cloud templates -> CPT/Taxonomies ?

manjunatha
tagDiv Member

Yes, Mobile theme plugin is activated.

Using – Mobile + AMP.

Hope this info helps.

Thanks

Anamaria
tagDiv Staff

Hi,

Do you have the mobile theme plugin activated?

Thank you!

urbanreveal
Participant
#0

I don’t want to create a mobile page for every page I have on my website, but for example on the home page I’m using a cloud library header theme and it can’t be edited on the mobile version WITHOUT creating a mobile page. Duplicate content is not good for SEO/Google Search Console crawling. How do I solve this issue?

Anamaria
tagDiv Staff

Hello,


@anilnetto
We can’t send the script, you can contact us via email at contact@tagdiv.com and provide the wp-admin access.


@lgiesel
and @Davidpinto You can now use version 6.4.1, if you follow the steps to delete the plugin and reinstall.


@cidona
Did you follow the steps to delete the plugins tagdiv Composer and tagdiv Mobile theme?


@vqs

For creating a posts issue, please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.


@ScribblingGeek
Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Anamaria
tagDiv Staff

Hi,

Are referring to this ad -> https://i.imgur.com/gJvaws9.png? Because for mobile is not displayed https://i.imgur.com/S7DPMnZ.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, if you have mobile templates, you need to disable the mobile theme and amp plugins.
Usually, this happens with cache plugins. If the cache plugin does not have mobile support, then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I checked the align option and it works https://i.imgur.com/IzJmOwx.png, please check the console.

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hi,

So now, everything works well?
If you have an error after you update to WordPress 6.4.1 on mobile theme, please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.

Thank you!

Calin
tagDiv Staff

Hello,
There will be soon a theme update for compatibility, but for the moment a quick fix is to disable and delete the tagdiv plugins (tagDiv Composer and tagDiv Mobile theme) and after that reinstall those (the plugins that you are using) from Newsmag > plugins. This should resolve the problems.
Thank you!

Calin
tagDiv Staff

Hi,
There will be soon a theme update for compatibility
For the moment a quick fix is to disable and delete the tagdiv plugins (tagdiv composer and tagdiv mobile theme) and after that reinstall the theme plugins from Newsmag > plugins. This should resolve the problems.
Thank you!

Anamaria
tagDiv Staff

Hi,

You must deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache to solve this issue.
No, you do not lose your settings and configurations.

Thank you!

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