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Hi,
Please check mobile logo is displaying too BIG in size https://prnt.sc/e2bAFV627QxB.
Hi,
Please check the mobile logo it is still not transparent https://prnt.sc/wTynuuTZcdsH.
Please change it with the newly uploaded transparent background logo for mobile size 140 x 48px and retina logo size 280 x 96px to the media library.
Hi,
As Advised by you, I have uploaded new transparent background logos for mobile size 140 x 48px and retina logo size 280 x 96px to the media library, it is requested please replace them.
Thank You!
Hello Adrian,
To add the social icons you need to edit with tagDiv Composer, search after social icons and set the link for social platforms https://www.screencast.com/t/kATmr6b3yg
You can manage the social icons for the mobile menu from the Theme Panel -> Social/APIS -> Social Networks => https://prnt.sc/10112uu
Thank you!
Hello, how can i change these social media icons, as witch buttons appear in the menu and as destination url? Thank you.

Now when I try to make the mobile version I get this incompatibility. It happens with all the themes and it wasn’t like that before.
Hi,
As required, I have uploaded both the new logos for mobile size 140 x 48px and retina logo size 280 x 96px to the media library, please replace them.
Thank You!
Hi,
Thank you for your support. As recommended by you I have created a new logo for mobile size 140 x 48px https://prnt.sc/PKEzBmDmrLTI and created a retina logo size 280 x 96px https://prnt.sc/ywO7o7WiemxY. Can you please replace the logo on the header section?
Hi,
I recommend creating a new logo for mobile 140 x 48px, retina logo 280 x 96px
I added the logo but you need another size for it.
Thank you!
Hi,
Thanks for clearing my doubts. Can you please add the logo in the header section, as the logo is not visible https://prnt.sc/HE37yzmQW8LM in the mobile responsive version of the website?
Thank you!
Hello,
If you have created mobile templates, then you need to convert the header/footer -> https://www.screencast.com/t/HrjOBNayd please check this video https://www.youtube.com/watch?v=SpGkOnJeNZY to be able to edit them with tagDiv Composer.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello,
To add the social icons you need to edit with tagDiv Composer, search after social icons and set the link for social platforms https://www.screencast.com/t/kATmr6b3yg
You can manage the social icons for the mobile menu from the Theme Panel -> Social Networks => https://prnt.sc/10112uu
Thank you!
Hello,
Using the mobile menu, you can’t assign two different menus, but you can use the mobile menu horizontally or do a modal popup -> https://forum.tagdiv.com/modal-popup/
Thank you!
Hello,
Yes, now is the mobile responsive version, you can delete the mobile page.
Thank you!
Hello,
I’m having an issue with my header and footer displaying on my mobile site in newspaper theme.
I was initially having trouble with the formatting changes I made through the mobile tagDiv composer. It was making the same changes to my desktop version. I found through searching the documentation that the mobile site cannot be edited in tagdiv so I turned off the mobile theme and was able to successfully edit the formatting of my pages without it affecting the desktop version.
The issue then became that my header and footer on my mobile are not displaying properly. The header changed to My WordPress and removed my logo, and the footer is only showing my footer sub-menu and nothing else. tagDiv is stating that I can only edit the header/footer through a theme template, but the theme template is not displaying properly. I turned the mobile theme back on and checked the settings and still am experiencing the same issues with the header and footer. I’m not clear on how to edit my header and footer to display correctly and I’m not able to find a solution that addresses my exact issue.
How can I edit my header and footer if it’s stating that it can only be edited with a theme template and the theme template it not displaying it properly?
And to clarify: am I not able to edit any part of my mobile site with the mobile theme? I keep getting a message that it’s the best for my mobile site, but it’s not allowing me to format it properly. As stated above, it’s changing my desktop version. I want my mobile site to display the exact same information as my desktop.
Thank you in advance for your guidance.
I would like to view both menus in mobile mode, both the top menu and the header menu. How can I do?
Hi,
The website is https://www.thegirlsandcompany.com
This is the mobile error code that comes up a few times a day. The desktop error is similar.
Hi,
Thank you for your co-operation. Let me just confirm one thing, as we have discussed you have created a mobile responsive version?
If there is no use of “home-mobile page” then Can I delete the “home-mobile page”, https://prnt.sc/tAX2LOw18iEQ
Can you kindly confirm the same?
Hi,
I want a mobile responsive version of my website. Also, it is requested that kindly remove the mobile home page which was created earlier if that is not required.
Thank You!
Hi,
Are you sure that you want a mobile page? or do you want to use a mobile responsive version?
Thank you!
Hi,
Can you please create a mobile page for me? I am facing this issue for 2-3 months and have not been able to fix it from my end. I will be grateful if your team can help me to fix this.
Hello @artetsu!
However, page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website. A good choice for the page speed, it could be the mobile layout which contains less elements because it can improve a bit your page speed.
There is all about the DOM. Which means you need to have less elements into that container or row, as such on that page. I can suggest you only to take care of how many elements you use on that page. You can try to use a cache plugin or a plugin which can minify the page or combine some elements in order to reduce its size.
Thank you for understanding!
Hello @volvano!
Edit the mobile page, copy the element and paste it also in the desktop viewport.
Thank you!
Hello,
To add the social icons you need to edit with tagDiv Composer, search after social icons and set the link for social platforms https://www.screencast.com/t/kATmr6b3yg
You can manage the social icons for the mobile menu from the Theme Panel -> Social Networks => https://prnt.sc/10112uu
For YouTube, you need to set the YouTube API key, also you can set more YouTube Channels by simply adding more social counter elements and set in them the new YouTube Channel.
Thank you!