12.6 update not showing in WordPress backend

Posted in: Newspaper
Post count: 61
PuckWuck
#486651
Sep 19, 2023 at 9:37 pm

Hi, the latest update (12.6) isn’t showing as available in my WordPress backend.

Been a long time since I’ve had to do it this way. What would be the best (and safest) way to install through my Themeforest download?

Thanks

Post count: 27744
Anamaria
#486695
Sep 20, 2023 at 9:18 am

Hi,

Please click on the button to check for updates.
My recommendation is that before updating the theme to make a full backup for the database and current website, disbale the extra plugins during the update process, after that update the theme manually – https://forum.tagdiv.com/how-to-update-the-theme-2/ (after the theme update, make sure that the needed plugins are installed, like tagDiv Composer, maybe tagDiv Standard Pack and tagDiv Cloud Library).
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

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