Hi Team,
I hope you are all well.
All the pages I have on the website, except for the home page result in 404 Error.
Also, I would like to add some new pages to the website, but it gives me the following issues.
1- When I want to add content to it via tagDiv editor it is not adding the content.
2- The published page, even if a blank one, it gives the following error:
“Sorry, this page doesn’t exist. Please check the URL or go back a page.
404 Error. Page Not Found. ” (See example at this link: https://vanlifemagazine.co/subscribe-to-our-newsletter/ )
I am using Newsletter, Animal Pro theme.
Looking forward to hearing from you.
Regards,
Francesco
Hi,
Usually these kind of problems are made by untested plugins. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you
Hi Calin,
I have deactivated all the plugins, and now some posts and pages are back but not all of them.
Also, I have made all the settings as you suggested.
What else do you suggest?
Thanks,
Francesco
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello!
Thank you for your reply.
I just emailed all the details as you requested.
Email subject: “Details as requested | 404-error-after-publishing-page”
I look forward to hearing from you.
Many thanks,
Francesco
Hi,
We’ll check the email as soon as possible and we’ll try to fix the problem.
Thank you!
Hi,
Thank you in advance!
Francesco
Hi,
Can you please give me an update about this issue?
Now in the backend, the list of Pages is not showing. I get the following message:
“There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.”
Looking forward to hearing from you.
Regards,
Francesco
Hi,
I asked our colleagues from emails about your problem, the thing was that your email was found in our spam, that is why you do not get an answer until now.
They are looking right now to your problem!
Thank you!
