Posted in: Newspaper
Post count: 14
Aug 10, 2019 at 1:16 am
Once I updated to 9.8 I cannot download any templates. It keeps asking me to Activate my theme. I continually put it my purchase code but it won’t stick and will not allow me to download templates.
Post count: 35449
Aug 12, 2019 at 7:47 am
Hello!
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Make sure that you activate the theme as in our guide from here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
If the problem persist, please provide some more details, about the steps you made and you get the licence removed; make sure that your theme panel is working.
Let me know the results!
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