Activating theme – register to support centre – make optional

Posted in: Newspaper
Post count: 49

Hello,
When activating the theme, registration for the support centre should be optional.
We get this message: “Current username is already used, try another one”
We already have an account, and we have 7+ licenses for this theme for different websites we have. We only want to use one username and one email for support, since it applies to all websites with this theme.
It doesn’t make sense for us to create new accounts with new emails for each new theme we activate, as we are still the same organization.
The documentation here: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ does not have any workaround.
Is there a way to activate the theme with pre-existing email/account?

Post count: 20688

Hi,

If you already have a forum account, then please use the manual activation of the theme
https://www.screencast.com/t/NXhtb0Vtn

Thanks

Post count: 49

Awesome. Thank you.

Post count: 1

It’s so tiny and hard to find. I waste my time to find this link. I think you should do something to explain who that already your member. But anyway Thank You.

Post count: 20688

Hi,


@lermbanglong
Also you can add keys to your forum account
https://www.screencast.com/t/kRCmx0CPhAu
We are sorry for any inconvenience.

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