Activation fails on auto update

Posted in: Newspaper
Post count: 2

Dear Team,
I am facing issues whenever the theme updates automatically. After the update, all TagDiv plugins get uninstalled, and most of my site’s configurations are wiping out.

Every time when this occurs, I need to install all plugins, activate the theme, configure many options, and regenerate thumbnails.. which are of course a tedious task.

I could not find a way to disable the theme’s auto-update.

Appreciate if you can look into this and advise
Thank you very much in advance.

Post count: 35449

Hi,
The theme can not update it self, our option for theme update needs to click 2 buttons, one for theme update and one for theme plugins update -> https://tagdiv.com/update-newspaper-theme/
Most probably you or your host are using a plugin or some option that can be set to auto update when a new version for theme or plugins is available.
Here is a similar case -> https://forum.tagdiv.com/topic/theme-unactivated-during-last-night/
Thank you!

Post count: 2

Hi Calin,
Thank you for clarifying this. I installed a Plugin called ‘Easy Updates Manager’ and disabled the theme’s auto-updates. Hope this helps us to prevent losing our theme’s configs and settings.

Thank you for your support.
Have a nice day!

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