Activation of Newspaper Theme succeeds but its status remains “Unregistered”

Posted in: Newspaper
Post count: 1

I bought a new Newspaper theme and received all the documentation including the activation code. When I register it, I get a confirmation message “Theme successfully activated” (I can provide a screenshot). However, its status remains “Unregistered”. URL: jbem.xyz

Post count: 27744

Hello,

This problem is caused by the object cache that you have on the website.
Please check if you have an object cache file in wp-content, please delete it and try again to activate the license -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you own multiple licenses of the theme, you do not need to create multiple forum accounts, you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ Please scroll to the bottom note

Thank you!

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