Add new template error

Posted in: Newspaper
Post count: 16
kirby-axon
#348376
May 24, 2020 at 12:48 pm

Hi,

I recently read through the post settings documentation, and followed the instructions. However, when I go to cloud templates, click add new, select the template I want in single post and try to create template it comes up this error below

[ { “type”: “AJAX ERROR”, “message”: “Invalid reply from server endpoint.”, “debug_data”: { “endpoint”: “td-cloud-library/new_template”, “request”: { “readyState”: 4, “responseText”: “{\”code\”:\”rest_cookie_invalid_nonce\”,\”message\”:\”Cookie nonce is invalid\”,\”data\”:{\”status\”:403}}”, “responseJSON”: { “code”: “rest_cookie_invalid_nonce”, “message”: “Cookie nonce is invalid”, “data”: { “status”: 403 } }, “status”: 403, “statusText”: “error” } } } ]

Can you help?

Thanks

Post count: 35449
Calin
#348598
May 25, 2020 at 4:38 pm

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

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