Ads do not save when clicking save

Posted in: Newspaper
Post count: 4

For some reason nomatter what I enter into any of the ads field they do not save. In fact no matter what I enter or any field I change in the Ads section, nothing carries over once I refresh the Ads section after clicking save.

theme version 8.0

Server software i nginx/1.13.1
PHP Version i 7.1.6
post_max_size i 160M
max_execution_time 60
max_input_vars 10000
SUHOSIN installed false
mbstring available
WordPress and plugins
WP Home URL i https://X.com
WP Site URL i https://XX.com
WP version i 4.8
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 256 MB/request
WP_DEBUG False

Post count: 60

clear cache and try again.

Post count: 4

redis cache with nginx helper. Not working still.
http://imgur.com/54dfe05d-fa20-4ff9-a060-080cafba3115gif

  • This reply was modified 9 years by epicmatt.
Post count: 20688

Hi,

Try increasing the max execution time. It is recommended to have a value minimum of what it is now. Increase it like this and then check again
https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Post count: 4

Just tried this method as well to no avail..

Post count: 20688

Hi,

Please deactivate all your plugins except the ones provided in the theme package, then clear any caching installed. Switch to the main theme if you are using a child theme. This will rule out any plugin interference, or modifications.
Lastly you could try a theme reinstall using this method
https://forum.tagdiv.com/install-via-ftp/

Thanks

Post count: 4

Still haven’t gotten it to work, I checked error logs and no clues in there either.

Post count: 20688

Hi,

Please send us an email at contact@tagdiv.com and provide your website, with admin login information. We will take a look and maybe identify why this is happening. Also paste a link to this topic in your email, so we can identify you.

Thanks

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