Ive been trying to update the inline ads on my posts and have continually had the constant loading screen popup once I try to Save. What’s happening here? Im on the latest version of Newspaper so not understanding why things aren’t updating and functioning correctly.
Please advise
Hello @Korik12!
Please provide more information(screenshots/video) about what exactly is the issue there, what exactly you need to achieve.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
I created a screenshot/ video. I am attempting to update the ads on the website. I have never had an issue before. Now all I get is the endless loading screen.
I have cleared the cache, I have disabled all plugins, and still no successful update.
Hi,
Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why
Thank you!
Here’s a look at the problems from the console / inspect / errors – https://app.screencast.com/0PiIyttX6AlkM
Hi,
I see that you didn’t follow all the steps that I said. You have a 403 error, so this error can be caused by a plugin conflict or other settings. Please contact us via email at contact@tagdiv.com and provide the wp-admin access.
Thank you!
