ADS Tab items disappeared

Posted in: Newspaper
Post count: 12
Kostas
#232926
May 10, 2018 at 11:10 am

Hi.
My local (XAMPP) installation has the ADS tab has no content.
Is this normal or am I doing something wrong?
https://image.ibb.co/doRoBJ/ads.png

  • This topic was modified 8 years by Kostas.
  • This topic was modified 8 years by Kostas.
Post count: 20688
Simion C.
#232956
May 10, 2018 at 1:56 pm

Hi,

That is not normal, the theme panel is not working properly. Maybe the theme did not install right, try reinstalling it and check if this fixes the issue. Also deactivate all non-theme plugins, if you use a child theme deactivate that as well.

Post count: 12
Kostas
#233022
May 10, 2018 at 6:49 pm

Thanls Simion.
I installed a clean wordpress 4.9.5, one theme (newpaper 8.7.4) and two plugins (Composer & Social Counter).
Again, I see no items in ADS tab!
The XAMPP PHP version is 5.6.33.
Could this be an issue?

EDIT: The problem is only in Chrome!
Firefox and Opera display the Ads tab OK.

  • This reply was modified 8 years by Kostas. Reason: Solved
Post count: 20688
Simion C.
#233118
May 11, 2018 at 10:26 am

I use for testing even an older version of XAMPP with PHP 5.5.19, with these recommended parameters
– https://forum.tagdiv.com/requirements-for-newspaper/
Tried the theme panel in Chrome and also Firefox (latest browser versions) there are nor problems with it. It would be unusual that the problem is only happening in Chrome. There was an issue caused by Chrome with the tagDiv composer, a flickering while editing the page. This was fixed however in the latest theme version of the tagDiv composer.

Try clearing the browser cache, check if that has any effect. If it does not, check if there are any errors in the browser inspector console when accessing the ads section
– https://www.screencast.com/t/YuqYuEdruyx1

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