Hey,
After i updated the newspaper theme i can not find my costume made cloud template in the newspaper template settings by the blog and post template. Their is no drop down menu where you can choose witch template you want.
I also checked all my settings in the php.ini and wp-config files and they are all the same as in the theme documentation, requirements for newspaper.
Screenshot of theme panel,blog and post template
https://imgur.com/2cf5qR0
I hope you can help me.
regards
Kim
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hey Vlad,
I did what you asked
First i checked the system requirements and they are all good second i deactivated all of the not tagdiv plugins and deleted all the cache.
As result the problem is still te same i can’t use my cloud template for post messages. Their is no dropdown menu.
Please help.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
