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Home Newspaper After updating from Newspaper 11 to Newspaper 11.2 Logo Is Missing

After updating from Newspaper 11 to Newspaper 11.2 Logo Is Missing

Posted in: Newspaper
Post count: 4
otggamer
#412445
Aug 11, 2021 at 12:53 pm

My site was running fine, but after updating from Newspaper 11 to Newspaper 11.2 my Logo will no longer display.

It just shows the TEXT LOGO and TEXT TAGLINE info.
No matter what I’ve tried it is not showing the logo.

Oddly, even if I empty the tagline field, the default “Discover The Art of Publishing” tagline text is STILL displaying, like it’s not really saving the data.

I tried removing and re-uploading my logos, no luck.
I tried going back to Newspaper 11 and it no longer works.
I NEED to get my logo back, how do I FIX this? Please help.

Site URL is http://appaddict.net

UPDATE: IT”S EVEN WORSE THAN I THOUGHT!
PAGES WON’T EVEN LOAD NOW!

I see the following when it tries to load pages.

wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: single_template_6 is not set.
/chroot/home/appaddic/cphomeorig/public_html/wordpress/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php

wp_booster error:
The path of the single_template_6 template not found. Did you disable a tagDiv plugin?
/chroot/home/appaddic/cphomeorig/public_html/wordpress/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php

  • This topic was modified 4 years by otggamer.
Post count: 4
otggamer
#412453
Aug 11, 2021 at 1:19 pm

Resolved!

It looks like I needed to re-install/activate the optional tagDIV Standard Pack Plugin. ?

Post count: 27744
Anamaria
#412472
Aug 11, 2021 at 2:49 pm

Hello,

I’m glad that you manage the situation!
The tagDiv Standard Pack plugin from version 10.4, is no longer required because the new demos are using cloud templates.

Have a nice day!

Post count: 3
MercerMe
#412511
Aug 11, 2021 at 9:11 pm

You’re a lifesaver!!! Thank you. I struggled with the very same issues.

Post count: 4
otggamer
#412526
Aug 12, 2021 at 2:41 am

Ha ha, no problem, glad I could help (after I got over my own panic this morning). ?

Post count: 37
Rafael
#430763
Jan 30, 2022 at 8:52 pm

Hi everyone,

So I have a somewhat similar issue. However, doing what otggamer mentioned didn’t resolve mine. I’m on the latest version of Newspaper 11.4.

Basically, I migrated from one host to another. Now, after the migration, if I go to:

Theme Panel > Header > Logos & Favicon, all the logos (desktop and mobile) are showing a URL of “https://wordpress-722984-2411204.cloudwaysapps.com/wp-content/uploads/2018/…..”.

There are 3 issues with that:

1) The URL points to a temporary Cloudways link. However, I’ve already changed my DNS away from the Cloudways temporary WP name to stluciatimes.com. I’ve already updated my permalink structure. I’ve also confirmed that all URLs are working correctly on my site. Therefore, the URLs should point to “https://stluciatimes.com/wp-content/uploads/…”.

2) The folders that the URLs are pointing to (year of 2018) have all been deleted. However, I have already re-uploaded a new set of logos.

3) Whenever I try to change the logos to the new ones I’ve uploaded and click save, all the URLs automatically go back/reset to the old “https://wordpress-722984-2411204.cloudwaysapps.com/wp-content/uploads/2018/…..” once I refresh the page.

Any assistance or ideas that could help would be awesome.

Thanks so much!!

Regards,

Rafael

Post count: 27744
Anamaria
#430887
Jan 31, 2022 at 12:36 pm

Hi Rafael,

To solve the problem of your images, after migrating the website please check these articles that can help you
-> https://neuronthemes.com/how-to-replace-images-and-urls-after-site-migration/
-> interserver.net/tips/kb/correct-image-links-wordpress-migration/
-> https://bobcares.com/blog/wordpress-images-missing-after-migration/

Hope this help you!
Thank you!

Post count: 37
Rafael
#430983
Jan 31, 2022 at 10:58 pm

Hey Anamaria,

Thanks for your guides which I’ve just read. However, all of my image URLs are perfectly fine and work flawlessly.

The only thing that’s showing an incorrect URL is the Newspaper Theme Panel (Header > Logo & Favicon > Logo Upload fields).

As mentioned before, I’ve uploaded a brand new logo image (which has the correct URL) and the Theme Panel just resets and goes back to the old photo when I click save. So basically, I can’t get the Theme Panel to save a new logo image…it just refuses to save.

So all my site images are working perfectly fine with the exception of that one place in the Theme Panel that doesn’t want to save any new upload.

Hope that clarifies my issue.

Regards,

Raf

Post count: 27744
Anamaria
#431009
Feb 1, 2022 at 7:57 am

Hi Raf,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Post count: 12
startek
#432436
Feb 13, 2022 at 11:30 am

resolved, use customaize
https://www.screencast.com/t/I2uVvP4b

Post count: 37
Rafael
#432440
Feb 13, 2022 at 1:05 pm

Hey!

So I found what the issue was. Apparently my PHP connection limit was too low and I was getting so many PHP requests that anything that needed saving on my WP dashboard (eg: saving theme settings) wouldn’t get processed.

My solution was just to increase my maximum PHP connections.

Once I did that, everything dashboard related worked flawlessly.

Thanks again! I hope this can help someone else in the future.

Regards,

Raf

Viewing 11 posts - 1 through 11 (of 11 total)
The forum ‘Newspaper’ is closed to new topics and replies.
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